Happy Health Inc Quality Assurance Specialist Austin, TX · Full time

Apply for Quality Assurance Specialist

The QA Specialist will play a critical role in ensuring the quality and performance of our mobile apps (iOS & Android) and web platforms. In addition to QA responsibilities, this individual will assist with shipping logistics and provide customer support as needed when overflow occurs from other team members.

Key Responsibilities

• Perform comprehensive QA testing on mobile applications and web pages, ensuring functionality, usability, and performance meet company standards.
• Identify, document, and track defects through to resolution using appropriate tools.
• Collaborate closely with development and product teams to identify potential issues and provide clear feedback.
• Assist with shipping and fulfillment tasks, including preparing and processing orders when needed.
• Support the customer support team during high-volume periods by responding to customer inquiries and resolving issues.

Required Qualifications

• Minimum 2 years experience performing QA testing on mobile device applications (iOS and Android).
• Experience performing QA on web platforms.
• Ability to work on-site in Austin, TX.
• Strong attention to detail, excellent communication skills, and organizational abilities.
• Comfortable working in a fast-paced environment and willing to assist with tasks outside of core QA responsibilities as needed.
• Proven ability to create clear and comprehensive test plans and cases.
• Experience working in Agile/Scrum development teams.
• Familiarity with tools like JIRA and Confluence for task management and collaboration.
• Hands-on experience managing and utilizing test suites for automation and regression testing.
• Experience tracking and reporting QA metrics.

Nice to Haves

• Previous customer support experience.
• Experience performing QA on apps that interact with BLE-connected devices.
• Experience in a Health Care product
• BS/MS degree in Computer Science, Engineering, or related field, or equivalent experience.

Location Requirement

This position is 100% onsite at our Austin, TX office in the Domain.

Benefits:

• Completely covered Health, Dental, and Vision Insurance for employees. Partial coverage for dependents.
• Equity in the company
• Retirement planning through a 401k
• Unlimited PTO
• Flexible hours

About Us:

Happy Health is an Austin-based biotech company with $60M in venture financing and a mission to reinvent healthcare through at-home diagnostics and remote patient monitoring.

We are the personalized data layer powering AI-based healthcare. Our first product, Happy Ring (happyring.com) is the only FDA-grade biometric monitoring platform that is designed for large scale deployment, combining best-in-class 24/7 consumer wearability and clinical accuracy in the same device.

Our current focus is on clinical customers where our novel product offering has received tremendous traction. We’re helping physicians, researchers, and other healthcare professionals deliver better care to their patients in the real-world, in real-time. But clinical is just the beginning, as we explore exciting opportunities for bringing improved health into the lives of everyone through direct-to-consumer applications.

At Happy, you’ll not only make a difference quickly, having a direct effect on our success, you will also be able to grow and manage your career path. We provide access to development resources including e-learning courses, training programs, and support from our team of helpful industry experts.