Happy Dave's Of Summerfield Store Shift Leader Summerfield, FL · Full time Company website

Shift Leader

About Happy Dave's Of Summerfield

Your Destination for Fast, Friendly, and Fun Convenience Retail! At HAPPY DAVE’S, we’re changing the game in convenience retail. Fuel up, enjoy a full-size express car wash, or grab a quick coffee, drink, or snack. Hungry? Try our delicious restaurant, superfast ordering with our touch-screen ordering and efficient drive-thru, We are ready to serve up something tasty. Why Choose HAPPY DAVE'S? We’re dedicated to SPEED and SMILES. Every step of your journey with us is lightning-fast and stress-free, by design. And let’s not forget about our AHHMAZING restrooms – because cleanliness and comfort matter. But what truly sets us apart is our FRIENDLY staff. They’re not just here to assist; they’re here to delight, ensuring you leave happier than when you arrived. Our cheerful, welcoming, energetic atmosphere makes every visit a pleasure. Before you get back on the road, don’t forget to snap a selfie with HAPPY DAVE himself when you swing by our first site in Summerfield, Florida. We can’t wait to welcome you with open arms and big smiles! See you soon at HAPPY DAVE’S!

Description

Shift Leader


As a Shift Leader at HAPPY DAVE’S, you will play a crucial role in leading a team of Sales Associates to deliver exceptional customer service and ensure the store operates smoothly. You will be responsible for mentoring and coaching Associates, managing minor tasks, and serving as the primary point of contact for your shift.


Key Responsibilities:

- Train, mentor, and coach Sales Associates to maximize their potential and deliver high-quality service

- Provide exceptional customer service to leave a positive impression on customers

- Lead a team of 2-4 team members in a fast-paced environment

- Accurately process sales at the POS and adhere to payment procedures

- Support the store in achieving company goals and objectives

- Handle general store duties such as merchandising, vendor relations, customer service, and cleaning

- Ensure the store is secure and safe, complying with safety and environmental guidelines

- Follow company standards and procedures

- Reconcile reports for opening and closing shifts

- Work effectively in a team environment


Requirements:

- Strong oral communication skills

- Flexibility to work daytime, evening, and/or nighttime shifts

- Ability to follow directions and comply with company policies and procedures

- Capacity to work under minimal supervision in stressful conditions

- Physical ability to stand, walk, lift up to 50 pounds, and perform various tasks

- Vision abilities including close vision and distance vision

- Moderate noise level in the work environment


Note: This job description outlines essential duties and responsibilities for the Shift Leader position at HAPPY DAVE’S. Employees may be required to perform additional tasks as assigned. The company is committed to providing equal employment opportunities and maintaining a drug-free workplace in compliance with ADA regulations.