Hapatune LLC Business Development Manager - Japan Remote · Full time

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Hapatune is a B2B marketing boutique that supports small to mid-sized bioprocess suppliers and service providers with creative and advisory marketing support. Our creative services include branding, content creation, website design, social media support, whitepaper/poster design, video production, and other digital marketing formats. Our advisory services include bioprocess market research, technology roadmapping, and market segmentation for suppliers that support the production of cell and gene therapies, nucleic acid therapeutics, peptides, mRNA, and next-gen biologics. We are also a proud member of 1% For The Planet...donating 1% of our annual sales to environmental nonprofits!

What is Hapatune?

Hapatune is a US-based, global bioprocess marketing company. We support bioprocessing, CGT, oligo, and mRNA tools providers and service providers with branding, promotion, and market research services.

 

Our clients are suppliers of consumables (filters, resins, single-use products), raw materials (chemicals, media), instruments (synthesis, cell culture, purification, software), and services (CRO, CDMO) to manufacturers of biologics, cell and gene therapies, peptides, mRNA, and nucleic acid therapeutics. We see a unique opportunity in bioprocess supplier marketing - namely, that it is lacking. Especially for smaller suppliers and business units – in particular, tools and service providers in Japan that are entering the US and European markets. Hapatune has a proven track record of assisting Japanese bioprocessing companies and business units with marketing content creation and advisory marketing support to help them penetrate the US and European markets.

 

Why do we need a Business Development Manager - Japan?

Many Japanese industrial and chemical manufacturers are pivoting their business towards life sciences and bioprocessing. These business units intend to expand beyond the domestic Japanese market and enter the US and European markets with their high-quality product offerings. However, many of these suppliers don’t yet have the brand recognition or reach of the major multinational bioprocess suppliers such as Cytiva, Merck, ThermoFisher, and Lonza. We believe these emerging Japanese suppliers can accelerate their business through external marketing support: branding, technical content creation, website development, video production, social media marketing, custom market research, and marketing strategy. Hapatune provides exactly this support. You will engage the Japanese bioprocess suppliers and demonstrate how Hapatune can help them grow and succeed in the US and European markets.

 

What are the duties of the Business Development Manager - Japan?

The Business Development Manager - Japan will support Hapatune’s existing Japanese clients and cultivate new client relationships in Japan, as well as Korea. Your primary role will be business development of new clients; your secondary role will be to support active projects by applying technical bioprocessing knowledge. You will report to Hapatune’s Founder and Technical Director who is based in Chicago (US) and previously worked for a Japanese chemical manufacturer.

 

Business development: 70%

·      Identify, qualify, and close new business (main focus is Japan, secondary focus is Korea)

·      Build, maintain and manage a sales pipeline to achieve company revenue goals

·      Follow up on proposals issued by Hapatune HQ to Japanese prospects

·      Build trust and develop a strategic relationship with client decision-makers

·      Monitor and maintain client relationships to identify growth opportunities

·      Help resolve client challenges, conflicts, and concerns

·      Create and deliver quarterly client business reviews and action plans

·      Actively promote the company’s profile and brand by participating in bioprocessing industry events, trade shows, and conferences in Japan. Identify and attend key virtual and in-person events to increase company visibility.

·      Maintain the company CRM with all lead and contact information

 

Project work: 30%

·      Support the advisory side of our business through researching bioprocessing industry trends and taking other research assignments from the Technical Director

·      Support of the creative side of our business by translating positioning statements and technical content for our clients' brochures, posters, videos, websites, and infographics from English to Japanese

·      Support of Hapatune's own marketing endeavors by translating technical bioprocessing content on trends and news in the industry from English to Japanese

·      Deliver project submissions to client for their review and feedback; deliver Japanese client feedback to Hapatune HQ

 

The successful candidate will be fluent in Japanese language as well as proficient in English language. You will be aware of the bioprocessing industry trends that are being promoted by the large multinational suppliers/service providers (Cytiva, Merck-Millipore, Sartorius, Lonza, ThermoFisher, Charles River Labs, etc.). You will be able to articulate findings to the client through both written copy and visual concepts (Note: you do not need to be a graphic designer). You will be responsible for upholding the high quality of work that is our hallmark - that is, to give the most informed bioprocessing advice available, anywhere.

 

What skills are required of the Business Development Manager - Japan?

·      Bachelors/Masters/PhD in scientific or engineering discipline

·     Fluent Japanese language speaker (native speaker or JLPT N1 proficiency) in order to properly converse with our Japanese clients

·      8+ years' experience in bioprocessing field

·      Professional working proficiency in English (TOEIC core of 750-800 or higher; ILR 3+; CEFR C1; ACTFL Advanced High or Superior) to foster good communication with Hapatune HQ

·      Direct knowledge and experience in the processing of at least two of the following modalities: monoclonal antibodies, recombinant proteins, viral vectors, cell and gene therapies, oligonucleotides, mRNA, or peptides

·      Enthusiasm to work independently, as this position will be the first for the company in Japan

·      Understanding of both the business side (margins, cost of goods, budgets) and technical side (upstream, downstream, analytics) of bioprocessing

·      Independent achiever focused on meeting and exceeding sales goals

·      Marketing, sales and/or product development experience with large bioprocess suppliers, CRO's, or CDMO's a plus

·      Strong communication and customer presentation skills

·      Critical thinking and analytical skills as well as good written, verbal, interpersonal, and negotiating skills

·      Ability to form partnerships with client stakeholders

·      Strong customer-service aptitude

·      Impeccable time management skills to be able to produce technical content in short timelines

·      Preparation of findings and reports in Word/Excel/PPT formats (we have an in-house design team that assists with report design, graphics, and publishing)

 

 

What is the time commitment required from the Business Development Manager - Japan?

While a full-time position is our preference, we realize that it is now a different time and flexibility is important. Therefore, this position is available as a full-time position (preferred), part-time basis (considered), or contractor basis (considered) depending on mutual fit. We are a newer, but growing, company. Therefore, the right fit for both parties is most important.

 

 

Where are you located?

You will be located in Japan. Preferably Tokyo or Osaka, but we are also flexible as to location as long as you are located in Japan. Hapatune has an office in downtown Chicago but currently does not have an office in Japan. We are a flexible/hybrid company that is supportive of remote work. Should you prefer a part-time or full-time position in an office space, then we are very open to setting up an office environment in Japan for you and the company.