Gumbo House Host/Hostess Anchorage, AK · Part time

Apply for Host/Hostess

The Gumbo House originated on January 5, 2006, in a pink house, on 9th and F st. With only a few items on the menu, two brothers, Gustavo and Roberto Del Real, decided to transform their Mexican restaurant into something more unique.

Now, 16 years later, the pink house has become a staple of Downtown Anchorage, and the Gumbo House remains as the only Cajun restaurant in Alaska. We pride ourselves not just in our food, but the relationships we create with our customers. We are a family business, and our community is just that, family.

For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Part-time or Full-time

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed

Requirements and Skills

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift