Founded in 2009 and headquartered in Sanford, Florida, Guard Dog Security is a leading personal safety and protection brand built on a simple belief: everyone deserves to feel secure wherever life takes them. What began as a focused line of personal defense products has grown into a full catalog spanning personal protection, bear spray, personal mosquito repellent and a pipeline of new products. Our products reach customers nationwide through major retail partners including Walmart, AutoZone, Target, Meijer, and Buc-ee's, as well as direct to consumer through our website and Amazon. Backed by more than 25 United States patents, Guard Dog continues to innovate across categories, combining smart design with everyday practicality. We are a growing company with national reach and the energy of a team that moves fast and takes ownership. If you want to do meaningful work, see the direct impact of your contributions, and help build something at scale, Guard Dog is a place where you can make your mark.

Strategic Account Coordinator

Full-Time | Sanford, FL | Sales | Reports to Executive Leadership

Guard Dog Security is seeking a highly organized, proactive Strategic Account Coordinator to help manage and grow a select portfolio of important national retail accounts. This role sits at the center of customer communication, Sales, Product Development, Design, Sourcing, and Operations—making sure opportunities move forward, commitments are met, and critical details do not fall through the cracks.

What You'll Own

• Support the day-to-day management and growth of assigned national retail accounts.
• Turn customer conversations and requests into clear action items, owners, and deadlines.
• Coordinate projects across Sales, Product Development, Design, Sourcing, Operations, Finance, and external partners.
• Track key account activity, orders, timelines, samples, launches, risks, and follow-up items.
• Identify issues early, drive solutions, and escalate only when leadership involvement is needed.
• Maintain organized account information and provide concise visibility into priorities, performance, and opportunities.
• Help identify reorders, new product opportunities, and ways to expand existing customer relationships.

What Success Looks Like

• Important accounts have a dependable internal owner.
• Projects move forward without constant Executive Leadership follow-up.
• Customer commitments are completed accurately and on time.
• Internal teams stay aligned, accountable, and ahead of problems.
• Growth opportunities are identified and acted on.

What We're Looking For

• 4+ years of experience in account management, national accounts, retail, consumer products, project management, operations, or a related field.
• Experience working with major retail customers, manufacturers, suppliers, or distributors is strongly preferred.
• Exceptional organization, follow-through, and attention to detail.
• Ability to manage multiple priorities, deadlines, and stakeholders at the same time.
• Strong written and verbal communication skills.
• Commercial awareness and comfort working with sales, forecasts, margins, and account performance.
• Proactive problem solver who takes ownership and can influence teams without direct authority.
• Comfortable working in a fast-moving, entrepreneurial environment.

You May Be a Great Fit If...

• You naturally ask: Who owns this? What's due next? What could delay it?
• You turn meetings into action instead of waiting for direction.
• You can manage details without losing sight of the business objective.
• You enjoy building structure, solving problems, and keeping people aligned.

About Guard Dog Security

We are a fast-growing consumer products company with products sold through major retailers nationwide. We move quickly, develop new products in-house, and value ownership, urgency, and high standards.

This is a full-time, on-site role in Sanford, Florida.