GSM Floor Coatings LLC General Manager - Concrete Floor Coatings Boca Raton, FL · Full time

Concrete Floor Coatings General Manager | Lifetime Green Coatings 003-FL

Description

Starting Compensation: $60,000- $70,000 Annually + Additional Sales Incentives


Job Description:

The Floor Coatings General Manager is the face of the LGC business and is responsible for providing leadership & daily support to reports within the team. The general manager will work directly with the Lead Installer and technician teams to ensure timely and efficient delivery to our customer base. The main activities of this position are to train, coach and mentor technicians providing expert technical assistance to resolve roadblocks during services and assisting with complicated service requests, as well as to create and implement key sales strategies to exceed growth expectations. This individual will effectively partner with technicians and build relationships with customers to ensure their needs are being met. As the business grows, General Manager will have the autonomy to collaborate with company for hiring support and sales experts.


Key Responsibilities:

  • Oversee daily operations of business, including but not limited to, estimates, scheduling, dispatching, troubleshooting, quality control, key performance indicators, invoicing, etc.
  • Develop training for safety, in-field applications, and sales to staff, management, and new hires
  • Recruit, Interview, Orientate, Train, and Manage technicians
  • Meet with customers and evaluate surfaces to provide accurate estimates and closing
  • Meet daily with technicians to discuss production plans, goals, and issues
  • Provide accurate production records weekly and monthly
  • Coordinate with organization to forecast sales, budgets, efficiencies, and other key performance indicators on a quarterly and annual basis
  • Create processes and procedures to systemize, enhance, and streamline department operations and sales
  • Actively drive sales through marketing, new leads, referrals, existing client up-sells, and other sources of revenue related to the department
  • Serve as brand ambassador for Lifetime Green Coatings at community events
  • Work in unison with marketing department in creating concepts and content for brand awareness, promotional literature, electronic correspondences, and other materials directly related to department
  • Maintain proper inventory of products with Vendor relationships
  • Develop relationships with vendors to maintain product, equipment, and materials at the best available production and price
  • Strategic planning for the department
  • Develop Sales and Market strategies to exceed the company’s Sales objectives through the development and expansion of new markets and revenue streams
  • Collaborate and develop the overall implementation of new business into our company with the appropriate teams
  • Establish & manage new and existing key business relationships
  • Accountable for the successful attainment of budgeted monthly, quarterly, and yearly goals
  • Ability to develop and maintain a steady stream of new prospects, sale projections & analysis


Required Qualifications:

  • High School Diploma or GED required
  • Minimum of 2 years of experience in a lead, supervisory, or management role required
  • Minimum of 2 years of floor coatings OR home services OR construction experience required
  • Valid state driver’s license required
  • Strength in negotiations and relationship management essential


Preferred Qualifications:

  • Strong ability to multi-task, stay organized, and communicate effectively
  • Ability to work a full time position as by determined by seasonal fluctuations
  • Positive attitude and professional demeanor at all times
  • Technology Skills: Able to engage with multiple software platforms on desktop, tablet and mobile devices


Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to:
  • Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
  • Lift, move, and hold up to approximately 50 lbs.
  • Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
  • Must be able to drive a motor vehicle (day and evenings) for extended time periods.


Salary

$60,000 - $70,000 per year