Griffin Glass Company Service Technician Griffin, GA · Full time

Window & Door Field Service Technician

About Griffin Glass Company

Griffin Glass Company stands out from other glass installation companies due to its commitment to quality craftsmanship and exceptional customer service. With years of experience in the industry, our team of skilled professionals ensures that every glass installation project is completed efficiently and to the highest standard. Choose Griffin Glass Company for a seamless, stress-free experience and beautiful, durable glass installations that will last for years to come.

Description

Job Duties

  • Performing field service evaluations
  • Performing field service repairs on window and door products


Responsibilities

  • Travel to job sites to evaluate repair issues
  • Perform repair work on site
  • Work with Service Team to secure replacement or repair parts


Requirements

  • Proven experience in door/window repair including screen, mechanical and glass problems
  • Must be a self-starter and able to work independently, while also taking direction from the Service departments.
  • Heavy lifting required
  • Strong organizational and time management skills
  • Excellent customer service, support, and communication skills with English fluency are critical.
  • This position requires a valid Georgia driver’s license with few to zero points.
  • Must pass pre-employment drug test and background check


Physical Demands:

  • Must be able to lift heavy products including but not limited to windows, mirrors, and doors.


Schedule: Full Time, Monday through Friday, 8:00 am to 5:00 pm


Experience:

  • Previous field technician experience: 2 Years (Required)
  • Customer Service: 1 year (Preferred)