Job Duties
- Performing field service evaluations
- Performing field service repairs on window and door products
Responsibilities
- Travel to job sites to evaluate repair issues
- Perform repair work on site
- Work with Service Team to secure replacement or repair parts
Requirements
- Proven experience in door/window repair including screen, mechanical and glass problems
- Must be a self-starter and able to work independently, while also taking direction from the Service departments.
- Heavy lifting required
- Strong organizational and time management skills
- Excellent customer service, support, and communication skills with English fluency are critical.
- This position requires a valid Georgia driver’s license with few to zero points.
- Must pass pre-employment drug test and background check
Physical Demands:
- Must be able to lift heavy products including but not limited to windows, mirrors, and doors.
Schedule: Full Time, Monday through Friday, 8:00 am to 5:00 pm
Experience:
- Previous field technician experience: 2 Years (Required)
- Customer Service: 1 year (Preferred)