Serving as the first point of contact, answering calls, directing customers to the right departments, and answering any questions. Schedule appointments and entering new customers.
Description
Responsibilities
Answers all incoming calls, messages, and emails for the company and manages lead generation systems and inquiry.
Manages CRM scheduling of leads and upkeep.
Serves visitors by greeting, welcoming, and directing them appropriately.
Notifies company personnel of visitor arrival.
Informs visitors by answering or referring inquiries.
Directs visitors by maintaining employee and department directories.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Will be responsible to enter in job and customer information into system.
Prepares permits for cities for upcoming jobs and annual registrations.