Gridiron Guys Administrative Assistant Medina, OH · Full time

Serving as the first point of contact, answering calls, directing customers to the right departments, and answering any questions. Schedule appointments and entering new customers.

Description

Responsibilities

  • Answers all incoming calls, messages, and emails for the company and manages lead generation systems and inquiry.
  • Manages CRM scheduling of leads and upkeep.
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Will be responsible to enter in job and customer information into system.
  • Prepares permits for cities for upcoming jobs and annual registrations.
  • Assemble estimate folders
  • Lead generation follow up
  • Communication with leads on social media

Skills

  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Informing Others
  • Handles Pressure
  • Supply Management


Salary

$15 - $20 per hour