Green Line Digital Senior Digital Media Account Manager Remote · Full time

The Senior Account Manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

Description

OVERVIEW

We are looking for a passionate and solution-oriented Senior Account Manager to be responsible for multiple medium to large client accounts across the ecommerce and automotive verticals. The Senior Account Manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a Senior Account Manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding Senior Account Manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals. With Green Line Digital in this role, you will learn every day, provide real help to our current and potential customers, and discover new ways to expand your skills and knowledge.


RESPONSIBILITIES:

  • Communicating with clients to understand their needs and explain product value.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Collecting and analyzing data to create new strategies to accomplish their goals.
  • Keeping accurate records of tasks and communicating completions to clients. 
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Reviewing creative and ad copy to ensure compliance.
  • Submitting pre-approval and co-op documents for applicable clients.
  • Communicating with agency partners to accomplish tasks such as creative, reporting, etc.
  • Creating reporting based on services and clients wants.


SPECIFICATIONS:

  • Bachelor's degree.
  • 4+ years of experience with account management at a digital advertising agency.
  • Experience managing large clients in the ecommerce and/or automotive industry is preferred.
  • Strong customer service and project management skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in Google Workspace, Microsoft Office, and CRM software.
  • Highly organized and solution-oriented.
  • Detail-oriented and able to prioritize.
  • Self-starter and able to work efficiently under pressure.


BENEFITS:

  • Health, Vision and Dental
  • Employee 401(k)
  • 100% match up to 3%
  • 50% match on the next 2%
  • 3 weeks paid time off (maximum of 4 weeks with rollover)
  • 10 company holidays
  • 40 hours of sick leave
  • Parental leave
  • Access to company Uber account


ABOUT GREEN LINE AUTOMOTIVE

Green Line Digital is a premier digital agency providing customized data and technology integration services to improve digital media efficiency and performance. We believe in the power of data done right, technology that provides value, complete transparency, and the right people to bring it all together. Our team is made up of industry experts providing strategic solutions and decades of experience for a range of clients across multiple verticals.

To learn more about us, visit our website: https://gldauto.com/ and https://gld.nyc

Salary

$80,000 - $95,000 per year