Green Box is an organics collection and composting company, headquartered in Madison, WI with a presence throughout southeastern Wisconsin. Our mission is to divert organics, primarily food scraps, from the landfill, and to create high quality compost. Our vision is to create sustainable jobs that both fulfill our employee's needs, and help our community transition to a more just and circular economy. We do that by providing excellent landfill diversion services, customers support, and a stable, efficient work environment.

Administrative Team Member - Milwaukee, FT

Mission

Compost Crusader, a Milwaukee based compost company, has been newly acquired by Green Box Compost, a Madison WI based organization dedicated to food scraps collection and recycling. Our goal is to continue Compost Crusader's role in Milwaukee, and increase the positive impact it has on their community.

At Compost Crusader we create a culture around sustainability that empowers individuals and organizations to divert organic material from the landfill in an economically and environmentally sustainable way.

Who Are We?

Milwaukee’s landfill is nearing capacity and 30% of what goes to our landfill is food scraps. There is a growing number of establishments like restaurants, hotels, sporting arenas, grocers, and many more including Milwaukee residents that would like to divert food scraps and other food soiled compostable products from the landfill. 

Compost Crusader is a dynamic company that serves our customers in the greater Milwaukee area by hauling compostable material to certified DNR compost sites to be processed and recycled into finished compost. This process and these relationships serve to heal the soils in our communities and actively work to address and reduce the build-up of methane gas when food scraps are entombed in our landfills. Compost Crusader also serves as a point of reference in organizing and educating organizations and communities in the realization and attainment of their sustainability and diversion goals.

Position Description

As an Administrative Team Member your primary task is to respond to members questions via phone and email, as well as monitoring any other correspondence that comes through email, phone, or traditional mail to the Compost Crusader (Green Box Milwaukee) headquarters.

Additional responsibilities such as maintaining various records, organizing data, navigating our operations software "StopSuite" and other administrative tasks will make up a bulk of the rest of the position.

Finally, you will be expected to receive, submit, track, and invoice for various orders such as compostable products and other items that members may buy from our company from time to time.

Duties and responsibilities

• Member Service
• Have the main member-facing phone on person during work hours, and answer calls from members and the public appropriately, with escalation to proper team member if necessary
• communicate with members through phone and email
• Solve member problems through billing system and/or by communicating to rest of team
• Administrative/Sales Admin
• Assist CEO and Operations Manager with ordering/invoicing, and package receipt/tracking
• Compile and send weekly communications to team
• Assist with event planning, and tracking planned events
• Tracking of various information through spreadsheets and other organizational methods
• Other administrative tasks as assigned by CEO or Operations Manager
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Requirements

• Valid Wisconsin driver’s license and clean driving history of 3 years
• High school diploma, GED or HSED
• Ability to work outdoors in adverse weather conditions around compostable material
• Ability to comply with a drug & alcohol free workplace policy and participate in random testing

Knowledge, Skills & Abilities

• Organized
• Punctual
• Ability to clearly express oneself over phone and through email
• Patience in the face of customer dissatisfaction
• Clear communicator within team setting
• Knowledge of google suite, especially Docs and Sheets

Compensation/Hours

• 8am - 4pm Monday through Friday
• 1 - 3 month training period, 20-40 hours per week, hourly
• Transition to Full Time Salaried, after training, at $40,000-$48,000 per year depending on experience and performance during training period
• 10 days of paid time off with salaried position
• Health, vision, dental, 401k+match with salaried position