Grand Welcome - TN, TX, & CO Property Caretaker Gatlinburg, TN · Full time

Join the Grand Welcome team and play a pivotal role in delivering exceptional vacation rental experiences. As a Property Caretaker, you'll manage a portfolio of properties, focusing on maintenance, housekeeping, and guest satisfaction. Work in a dynamic, agile environment with competitive compensation, including a $17/hr base pay and up to $100 monthly car allowance. Your commitment to quality and excellent communication skills will make you a perfect fit for our fast-growing company. Enjoy comprehensive benefits, career advancement opportunities, and the tools you need to succeed.

Description

Why Grand Welcome TN, TX, CO

We started with a simple but powerful idea: blend smart technology with exceptional local service to provide an unmatched vacation rental experience. Today, we're a growing force in the vacation rental market, and our local teams play a critical role in our success. Join us and be part of a dedicated workforce that makes vacation dreams come true.


What We're Looking For

We're in search of committed, energetic Property Caretakers to manage our expanding portfolio of vacation homes. Your role will include property maintenance, housekeeping, team management, and client communications.


Compensation

  • $17/hour
  • Up to $100 per month car allowance for eligible employees
  • Additional benefits and perks to be discussed


Responsibilities

  • Oversee operations for a specific set of properties
  • Lead a high-performing local team
  • Handle escalated guest and homeowner issues via email, calls, and tickets
  • Maintain and enhance property quality, including light maintenance tasks
  • Conduct pre-arrival inspections for guests and homeowners
  • Meet and uphold Grand Welcome standards and metrics
  • Manage budget and conduct cost-benefit analysis for your portfolio
  • Collaborate with regional and upper management teams
  • Cross-coverage for peers and managers as needed


Skills and Qualifications

  • Proficient in computer skills across various devices
  • Excellent communication skills—email, phone calls, video calls, and texts
  • Ability to work in a fast-paced, agile environment
  • Strong time management and multitasking skills
  • Detail-oriented and reliable
  • Prior housekeeping experience is a plus
  • Must adhere to company policies and procedures


Work Environment and Physical Demands

  • Flexible availability, including early mornings, evenings, and weekends
  • Reliable transportation for frequent worksite travel
  • Periodic need for housekeeping and light maintenance
  • Physical ability to lift up to 50 pounds and perform various physical tasks


What You'll Get

  • Comprehensive health/dental/vision insurance
  • Paid time off
  • Employee Assistance Program
  • Opportunities for career advancement
  • Employee discounts
  • All necessary equipment for success
  • A collaborative and engaging work environment


Salary

$17 - $19 per hour