Grace Roofing & Sheet Metal Enterprise Service Department Manager Coral Springs, FL · Full time Company website

Apply for Service Department Manager

Supervising roofing crews.

Delegate and direct service tasks, monitor the progress of current projects, and manage service team members to ensure the team's objectives are met.

Perform administrative tasks, such as manage and update billing, process material orders.

Maintain service job board and evaluate its efficiency.

Resolve service problems and improve methods to increase productivity and customer service.

Uphold customer service to ensure the company's high standards, efficiency, and productivity goals are met.

Must have professional appearance and mannerisms.

Ordering products and scheduling delivery.

Knowledge of customer service principles and practices.

Meet with customers about leaks and repairs.

Inspect and document work both prior to and after repairs.

Document work with photos.

Enforce safety rules.

Weekend and On-Call hours may apply.

QUALIFICATION:

A bachelor's degree in business, administration, or related field or an equivalent amount of experience in the construction industry.

Excellent leadership, communication, and customer service.

OSHA 30 certification (preferred).

Working knowledge of Windows computers.

Must have a valid driver’s license.

Must have 5 + years of experience.

BENEFITS

Excellent starting salary.

Benefits: Health, Dental, Vision, Life Insurance, Uniform, Retirement Plan and Short-Term Disability.

Paid time off after employment requirement is met.