Good Fences (Medford Cowork Collective & Ashland Works)
Hospitality Host (Medford)
Medford, OR
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Full time
Assist in the day-to-day operations of our space and our community. This job is a healthy mix of receptionist duties, event support, and facilities management.
About Good Fences (Medford Cowork Collective & Ashland Works)
Description
ABOUT YOU:
You’ve got lots of experience in the hospitality industry or food service, but are looking for something to supplement. You’ve got a side hustle brewing, or maybe several and love to talk shop. You’re addicted to to-do lists and you’re inexplicably motivated by an internal neat freak streak.
ABOUT THE JOB:
We are currently hiring a Hospitality Host to assist in the day-to-day operations of our space and our community at our two Medford locations (Medford Cowork Collective). This job is a healthy mix of receptionist support and facilities management.
You are actively involved in maintaining the facilities to the highest standards, allowing our members to feel pride in bringing their clients and investors into their office. This includes cleaning regularly and always making sure there is coffee. You provide and maintain quality service to the standards and frequency within the cleaning specifications. You help with move-ins and move-outs, distribute welcome bags and other goodies.
You love a checklist, and don’t mind interruptions and multi-tasking. You’re passionate about keeping our workspaces clean. You make sure every member and guest feels cared for and connected to you and the other members of the space. You are charming but tactful and firm when you need to be.
You listen attentively to member and guest concerns and you can field calls, requests, and issues and communicate them effectively to the community manager. You identify issues with building operations and maintenance and communicate those issues to community managers. You manage door access, and enforce building security. You process mail and packages discreetly.
You cover the front desk as needed. You greet people who come in, track walk-ins and calls, schedule tours, and answer member questions. You make sure everyone knows and follows the house rules, and enforce our commitment to community safety. You’re excited to suggestively sell the space to potential members.
Job Type: Part-time role, hourly pay (10-15 hours per week)
Benefits & Perks: We provide PTO and sick leave that accrues pro-rated based on hours worked. We’ll give you an MCC membership with 24/7 access to the space for all your side hustles. You’ll always have lots and lots of free coffee.
Salary: $16/hour
Hours: You will be scheduled to work between the hours of 8 am and 6:00 pm Monday through Friday and occasionally on weekends. Your submitted schedule preferences and time-off requests will be considered alongside business needs to determine your work schedule.
ABOUT US:
Medford Cowork Collective is the productivity destination for the Rogue Valley’s entrepreneurial community. We believe in designing workspaces that add to our members’ happiness, productivity, and profit. We care about small business, finding balance, and keeping our community safe.
As a coworking space, we provide everything from workstations to coffee to connection and our team is key to keeping our members focused on their work and the people around them by creating a warm, welcoming, and fun place to work.
We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger.
If you share our values and our enthusiasm for small businesses, you will find a home at MCC. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Medford Cowork Collective is a coworking space owned and operated by Good Fences, a socially-responsible development company.
Requirements
QUALIFICATIONS & REQUIREMENTS:
You love people – talking with them, listening, connecting them.
You’ve got an eye for details and can spot things out of place even when it’s a needle in a haystack
You are a great communicator – members not only feel comfortable talking to you but want to chat with you each day.
You’re punctual, professional, thorough, and demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
You’re collaborative and engaging and like to work as a team
You’ve got at least two years of experience in the hospitality or restaurant industry and customer service experience
PHYSICAL QUALIFICATIONS:
You can routinely handle objects weighing up to 25 lbs and on occasion may be expected to lift objects weighing up to 50 lbs
You can ascend and descend stairs and have the ability to move safely over uneven terrain or in confined spaces
You have the physical ability to bend, reach, stretch, walk, and bend during the daily routine, with the ability to stand for two hours
You have access to transportation allowing you flexibility to commute between multiple worksites (either on foot or by vehicle)
You can wear a mask or cloth-based face covering the majority of the workday
You are vaccinated against COVID-19 and willing to get additional boosters when available and eligible