Golf Wheels, Inc. Pool Attendant Charleston, SC · Part time Company website

Provides customer service to patrons in a swimming pool and snack bar environment.


Job Description

Job Title: Pool Attendant

Department: Pool

Supervisor: Pool Supervisor

FLSA Status: Non-Exempt


Prepares foodstuffs for consumption in eating establishments and also serves food and beverages to patrons seated at tables or at the counter in pool area by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Takes food and beverage orders and prepares items for customer.

Computes bill and accepts payment.

Takes orders for and serves drinks, light meals and/or snack items.

Requests identification from customers when legal age is questioned or required.

Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, steam kettles, or other kitchen equipment.

Measures and mixes ingredients according to recipe to prepare foods and or drinks.

Prepares bread, rolls, or other baked goods.

Removes empty or dirty glasses and bottles and returns them to the proper area for cleaning.

Checks and cleans restrooms as needed.

Empties trash and containers and properly disposes of items in dumpster. 

Understands and applies Serve-Safe sanitation standards.

Supervisory Responsibilities

This job has no supervisory responsibilities.


To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge - Competent in required job skills and knowledge; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology - Uses technology to increase productivity; keeps technical skills up to date.

Customer Service – Effectively manages difficult or emotional customer situations; responds promptly to customer needs; responds appropriately to requests for service and assistance.

Communications - Expresses ideas and thoughts verbally; exhibits good listening and comprehension; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Adaptability - Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events.

Consultative Selling - Manages and documents sales process and suggests additional menu items where appropriate.

Attendance/Punctuality - Is consistently at work and on time.

Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures based on industry standards; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills To perform this job successfully, an individual should have knowledge of POS software. Must also use payroll – timekeeping software and email software.

Certificates, Licenses, Registrations

Industry standards and company requirements as assigned by management.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.