Golden Sky Management Residential Maintenance Technician Muncie, IN · Full time Company website

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Golden Sky Management is a full-service property management company serving Indianapolis, Muncie, Anderson, New Castle and the surrounding markets. We operate as a systems-driven management platform, built to deliver consistent operational performance across leasing, maintenance, and financial management. Our approach prioritizes execution, not theory. Every property is managed through defined workflows, performance tracking, and technology-enabled processes developed in partnership with leading industry tools. This structure allows us to control response times, reduce vacancy, and maintain asset condition with precision. We focus on two outcomes: Tenant stability and satisfaction through responsive, professional service Asset performance through disciplined cost control, reduced downtime, and strong occupancy Golden Sky Management consistently outperforms market averages in occupancy by combining aggressive leasing execution, rigorous screening, and operational follow-through. The result is higher-quality tenants, fewer disruptions, and more predictable returns for property owners. We are not a passive manager—we are an active operator of your asset, aligned with long-term value creation and day-to-day execution excellence.

Position Summary

The Residential Service Technician performs and completes maintenance and repair work orders across Golden Sky Management’s residential portfolio. Working from assigned service calls, you’ll diagnose issues, make quality repairs across multiple trades, prepare vacant units for new residents, and respond to emergencies. You’ll work independently in the field, document your work in our property management system, and hand larger projects off to our in-house construction team when they exceed service scope.

Key Responsibilities

•   Complete resident- and property-generated work orders across plumbing, electrical, minor HVAC, carpentry, drywall, painting, and appliance repair.

•   Diagnose maintenance issues accurately and complete durable repairs the first time.

•   Perform unit turns and make-readies — repairs, punch-out, and prep to return vacant units to rent-ready condition on schedule.

•   Respond to after-hours and emergency service calls on a rotating on-call basis (water intrusion, no heat or AC, lockouts, safety issues).

•   Execute preventive maintenance on building systems, appliances, and common areas.

•   Replace and repair fixtures, faucets, toilets, disposals, water heaters, locks, doors, windows, flooring, and appliances.

•   Document all work — labor, parts, photos, and status — in the company work-order system (Buildium) accurately and promptly.

•   Maintain a clean, safe worksite and treat resident homes and belongings with care and professionalism.

•   Manage assigned tools, materials, and vehicle inventory; source and pick up parts as needed.

•   Identify work beyond service scope and route it to the construction team or licensed specialty vendors.

•   Communicate clearly and courteously with residents, teammates, and management.

Required Qualifications

•   2+ years of hands-on maintenance, trades, or property maintenance experience.

•   Working knowledge across multiple trades — a capable generalist who can troubleshoot plumbing, electrical, appliances, and basic carpentry.

•   Ability to work independently, prioritize a daily route of work orders, and manage time in the field.

•   Valid Indiana driver’s license and a driving record acceptable for operating a company vehicle.

•   Ownership of basic hand tools.

•   Reliable, punctual, and professional in resident-occupied homes.

•   Ability to read and follow work orders and communicate status clearly.

•   Availability to participate in the on-call / emergency rotation.

Preferred Qualifications

•   EPA Section 608 certification (HVAC).

•   Prior residential property management or multifamily maintenance experience.

•   Experience with Buildium or a comparable work-order / property management platform.

•   Specialty licensing or certification in a trade (HVAC, electrical, plumbing).

•   Bilingual (English / Spanish).

Physical Requirements & Working Conditions

•   Regularly lift and carry up to 50 lbs; occasionally more with assistance.

•   Climb ladders and stairs; kneel, crouch, crawl, and work in tight spaces.

•   Work indoors and outdoors in varying weather and seasonal conditions.

•   Stand, walk, and use hands and tools for extended periods.

•   Drive between properties throughout the workday.

Schedule & Compensation

•   Full-time, hourly (non-exempt); [standard schedule — e.g., Mon–Fri] with rotating on-call.

Benefits

•   Company vehicle.

•   401(k) retirement plan with company match.

•   Paid time off and paid holidays.

Growth opportunities within a vertically integrated platform with in-house construction and management teams.