GMDSS Cleaning Associate Brooklyn, NY · Full time Company website

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The Travel Agency is a BIPOC founded company that believes legal cannabis has the power to repair the damage caused by the war on drugs.

We’re a purpose-driven business, with our Downtown Brooklyn and Fifth Avenue stores owned by those who have experienced cannabis-related injustices and our Union Square cannabis dispensary directing over half of the profits to The Doe Fund. The Doe Fund provides transitional and permanent housing, employment and support services to people who have experienced homelessness and incarceration.

We also hire formerly incarcerated and legacy operators with support from our community partners, as well as carry LGBTQIA+, BIPOC and women-owned brands. We strive to elevate entire communities into places of hope and prosperity for years to come.

Your purchase helps transport everyone to higher ground.

Cleaning Associate

Job Title: Cleaning Associate – The Travel Agency

Location: New York City, NY

About The Travel Agency

The Travel Agency is a leading cannabis dispensary group in New York City, operating high-volume retail locations that prioritize exceptional customer experience, community engagement, and a welcoming, inclusive environment. Our mission is to elevate cannabis retail through innovation, education, and hospitality. Maintaining clean, safe, and organized spaces is essential to delivering that experience every day.

Position Overview

The Cleaning Associate is responsible for keeping all areas of the dispensary clean, sanitized, organized, and customer-ready. This part-time role ensures our sales floor, back-of-house spaces, offices, and restrooms meet the highest standards of cleanliness and presentation. The ideal candidate is reliable, detail-oriented, and comfortable working in a fast-paced retail environment.

Key Responsibilities

General Cleaning and Sanitation

• Maintain cleanliness of the sales floor, front of house, and customer-facing areas
• Clean and sanitize restrooms, including toilets, sinks, floors, and replenishing supplies
• Vacuum, sweep, mop, and disinfect floors and surfaces
• Clean glass, mirrors, doors, and high-touch areas throughout the store

Back-of-House and Support Areas

• Keep staff areas, offices, break rooms, and storage rooms clean and organized
• Remove trash and recycling from all areas of the store
• Maintain cleanliness of employee workstations and shared spaces
• Clean and sanitize back-of-house equipment as needed

Sales Floor and Merchandising Support

• Spot-clean fixtures, counters, kiosks, and product displays
• Wipe down registers, counters, and POS areas
• Support basic tidying during business hours to maintain a polished customer experience

Safety and Compliance

• Follow all cleaning protocols aligned with retail compliance and New York cannabis regulations
• Handle cleaning supplies and chemicals safely and according to guidelines
• Report any maintenance or safety issues

Team Collaboration

• Work closely with store leadership to prioritize daily cleaning needs
• Support special projects or deep-clean tasks
• Help maintain a clean, safe, and welcoming environment for customers and team members
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Qualifications

• Prior cleaning, janitorial, or custodial experience preferred, especially in retail or hospitality
• Strong attention to detail
• Ability to work independently with minimal supervision
• Comfortable with physical tasks, standing, bending, lifting, and moving throughout the shift
• Dependable, punctual, and consistent
• Strong communication skills and positive attitude
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Job Type and Compensation

Job Type: Part-time

Schedule: On-site, flexible hours; early mornings may be required

Hourly Rate: $19 per hour

Work Location: On-site at one of our New York City retail locations (Union Square, Downtown Brooklyn, Fifth Avenue & SoHo)