Glam Celebration Inc. E-Commerce Content Associate Laguna Hills, CA · Full time

General assistance but responsibilities may include listing products on ecommerce websites, marketplace account management and order fulfillment.

Description

Job Summary: 


The Content Associate will assist in managing the entire process including item set-up, publishing A+ content, content management, competitive analysis of listings, and post-listing monitoring. Much of this work is done inside our customer web portals (Ex. Amazon Seller Central, Etsy Seller, Wal-Mart Retail Link, etc.) or through Shopify.


Job Duties: 

Ecommerce responsibilities: 


  • Publish product copy, specifications, and digital assets to set-up new and update existing products in our customer web portals.
  • Website audits to ensure all products were loaded correctly, pricing and images are up to date, and the items appear in relevant search results.
  • Use analytics tools such as Helium 10 to ensure all components of a solid listing are being followed.
  • Manage and optimize product content to support marketing initiatives
  • Work collaboratively with Key Account Mangers to coordinate new item set-up & content monitoring.
  • Monitor listings for unauthorized changes and resolve any issues.
  • Identify and respond to end user reviews on our customer sites that require follow up service.
  • Run promos, coupons, etc. as need be and understanding all costs.
  • Develop a strong merchandising /product knowledge base for each season's assortment in order to translate those into the content planning process


Third Party Software: 


  • Helium 10


Qualifications and Skills: 


  • Strong detail orientation, organizational and documentation skills with the ability to prioritize a varied workload.
  • Self-motivated; willingness to take initiative and be proactive in tackling projects
  • Advanced Microsoft Excel skills – Sifting through customer data to identify opportunities.
  • A team player with the ability to also work independently.
  • Amazon experience preferred


Education: Some College Preferred


Benefits: Health Insurance, Dental Insurance, Vision Insurance, Health Savings Account with Employer Contributions, Personal Time Off, Paid Sick Time, Paid Holidays, 401k Plan, Company Discounts.

Compensation: based on experience

Duration of Employment: Full Time



Schedule:


  • 8 hour shift
  • Monday to Friday


Salary

$16.5 - $18 per hour