GIA Home Care Services LLC Case Manager WORCESTER, MA · Contractor Company website

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GIA Home Care Services LLC is a Massachusetts-based home care agency dedicated to helping individuals live safely and comfortably at home with dignity and independence. We provide compassionate, reliable support through programs such as Adult Foster Care and private in-home services, delivered by a team that values respect, professionalism, and person-centered care. At GIA, we’re committed to high standards of quality and confidentiality—and we invest in our staff with training, support, and a workplace culture built on teamwork and purpose.

Essential Responsibilities

Member Care Coordination

·      Conduct initial and ongoing psychosocial evaluations of members for AFC eligibility.

·      Participate in developing interim and final care plans with the MDT and family members.

·      Ensure implementation and monitoring of AFC plans of care.

Site Visits and Documentation

·      Conduct on-site visits at qualified member settings per AFC level requirements.

·      Complete progress notes for each on-site visit or significant change in condition.

·      Conduct annual review of the safety and suitability of each care setting.

Caregiver Support and Oversight

·      Select, train, evaluate, and supervise AFC caregivers.

·      Review caregiver logs monthly and provide support as needed.

·      Provide education and training to ensure compliance and quality of care.

Service Integration and Referrals

·      Coordinate services with healthcare or community providers (e.g., VNA, DDS, MRC).

·      Refer members to external services when needed.

·      Participate in discharge and transition planning.

Emergency Planning and Crisis Response

·      Respond to urgent or emergency needs promptly.

·      Collaborate with MDT and caregivers to develop emergency backup care plans.