WHAT YOU WILL OWN
Performance Improve CAC, ROAS, and conversion every week across our paid and owned channels. Run a constant test-and-learn loop on audiences, creative, and offers, and move budget toward what's working before the rest goes stale.
Lifecycle & CRM
Own our CRM channels end to end: the journeys that carry someone from their first gift to a lifetime of sending.
- Shape and execute customer segments across every CRM channel from first-time registrants and leads to our highest-value repeat senders
- Build lifecycle journeys across email, push, and SMS onboarding, repeat-gifting nudges, win-backs, referrals, and loyalty and rigorously test each one so every message drives results and feels human, without increasing churn
- Identify and run high-value, hypothesis-driven experiments inspired by what the data is telling you
- Keep messaging brand-aligned and improve time-to-conversion, working with the content and design talent on the team to capture new leads at every funnel stage
- Be our CRM-stack expert, and work cross-functionally with Product, Analytics, and Engineering to solve bigger business challenges with well-built customer communication streams
- Lead the scaling of high-leverage channels like refer-a-friend (RAF) and SMS
Data, analytics & measurement
This is the technical core of the role:
- Own how we measure campaign performance, customer engagement, and ROI, and turn the key metrics into one clear weekly call on what to do next
- Analyze large datasets to surface customer insights and the real drivers of campaign performance
- Run A/B testing and attribution analysis to sharpen marketing decisions
- Work with our engineering team to get the events, tracking, and data you need from across our platforms (web analytics, CRM, social, and more)
- Pull, clean, and shape data from across our marketing tools so it's ready for analysis and reporting
- Generate the reports, dashboards, and visualizations that show stakeholders what's trending in customer behavior and what's actually working
WHO YOU ARE
- 3–5+ years hands-on in lifecycle, growth, or performance marketing execution, not advisory with results you can point to (improved ROAS, CAC, retention, or conversion)
- Start-up experience and a resilient attitude.
- Deep CRM and lifecycle expertise you understand CRM strategy, tactics, and tools, and you know how to move the KPIs that matter
- Fluency with paid social (Meta, TikTok) and marketing automation
- Strong data fluency comfortable with SQL and with pulling, reading, and shaping your own data plus analytics / BI tools (e.g., Tableau, Looker) and a real love of turning many data sources into one clear report for leadership
- An Excel / Google Sheets power user who can build clean, reliable reporting for stakeholders and senior leadership
- Strength in both the science and the art of marketing you know when to trust the numbers and run the experiment, and when to trust instinct and try a new direction
- Comfortable owning an initiative end to end from idea to build to launch to analysis, and back again
- A doer's bias to action, with bold ideas and the know-how to get them done you ship, you don't just plan
- Common sense and sound judgment you can tell what moves the needle from what's just noise
- A high degree of intrinsic motivation you own outcomes without being managed to them
- Real curiosity about the numbers, and about the people behind them. We want someone who wonders why people send gifts, not just how many
Nice to have
- Experience with any part of our stack Amplitude, Segment, Branch, Voucherify, or Zoho
- Hands-on with data pipelines / ETL, APIs, or predictive analytics a real plus, but our engineering team owns the heavy data lifting
- Familiarity with cloud data platforms (e.g., Snowflake, BigQuery)
- Experience in consumer apps, e-commerce, or DTC bonus for repeat-purchase, marketplace, or gifting models
- Early-stage or startup experience comfortable building with imperfect data and tightening it as you go
Show us your work
A resume alone won't tell us enough. Be ready to share a few things you've actually built and the results they drove a performance dashboard you maintained, a campaign with before-and-after numbers, or a lifecycle journey you designed from logic to outcome.
What we offer
Competitive base salary plus a performance bonus tied to real growth KPIs
Health, dental, and vision insurance
A direct line to leadership and a genuine seat at the table you'll report straight to the head of marketing
Ground-floor equity as the company scales
The chance to own growth at a company building something people are glad to receive
To apply
Send us your resume, a short note on the growth challenge you're proudest of solving, and a sample or two of your work. Download the Gesture app and visit gesture.vip before you apply we'd love for you to feel what we do.