Gastroenterology of the Rockies Receptionist Louisville, CO · Full time Company website

Apply for Receptionist

Full-Time

Non-Exempt

Pay range: $20.50 - $26.00

Reports to: Medical Records Lead

Location: Administrative Location (Louisville)

Position Summary:

Gastroenterology of the Rockies is a rapidly growing Gastroenterology practice in Boulder County and the greater Denver Metro area with eight office locations and five Ambulatory Surgery Centers.

Responsible for providing professional and welcoming first point of contact with all patients and vendors in person or on the phone while keeping charts and receptionist area clean and organized. Processes patient medical records in a timely and accurate manner. Converts paper records to electronic format. Responds to requests for information from a variety of sources both within and from outside the organization. Alerts other staff members when information is received that requires action on their part. Continuously checks work for accuracy of data processed. Maintains high level of security and confidentiality regarding the information in his/her care.

Essential Duties and Responsibilities:

• Greet patients and vendors courteously and professionally.
• Collects mail for couriers and distributes incoming mail.
• Scan and import charts that have been sent from the clinic locations. Continually checks work for errors and makes the required corrections.
• Scan and import all medical records from outside locations, i.e. laboratories, hospitals, other doctors, noting actions required and notifying the appropriate clinical staff member that the information is in the system and requires their attention.
• Dispose all scanned materials by shredding as required by practice policy on a regularly scheduled basis. Does not allow documents requiring shredding to get backed up.
• Requests for information are date and time stamped and initialed when received and recorded in the log. Response to the request is also date and time stamped, initialed, and logged when sent out.
• Performs additional office duties such as ordering office supplies, maintaining an organized work environment and lobby, and scheduling drug representative lunches.
• Performs other tasks or projects as requested by the management team.

Knowledge, Skills, and Abilities:

• Maintains up-to-date knowledge levels in his/her assigned areas of responsibility.
• Understands and complies with company policies as outlined in the Employee Handbook and Company Compliance Plan.
• Understands company operations beyond his/her own area of responsibility and uses this knowledge to assist and support other parts of the organization. Is aware of his/her own strengths and weaknesses.
• Accepts feedback and takes action to enhance his/her strengths and improve areas that need attention.
• Accepts accountability for the achievement of his/her assigned departmental and individual goals and objectives.
• Develop new methods and/or modifies existing processes to streamline tasks and improve department efficiency.
• Can be depended upon to be at work according to his/her assigned schedule, and to use the time and attendance system according to established requirements.
• Establishes and maintains professional and positive relationships with all members of the company, outside organizations, clients, providers, patients and any other individual or organization necessary to effectively perform the duties and responsibilities of the position
• Maintains absolute confidentiality of all companies and patient information in all situations and activities.
• Demonstrates positive support for the mission and values of the company in all situations.

Minimum Qualifications:

• HS diploma or GED
• Two to four years’ experience as office receptionist, preferably in medical environment
• Excellent written and oral communications skills, high level of professionalism
• Excellent ability to interact with peers, other staff members, doctors, patients, and those outside the organization maintaining professionalism in stressful situations
• Intermediate computer skills, including Outlook, Word, Excel and medical software, (Intergy preferred)

Physical Demands and Work Environment:

• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances.
• Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer