The Case Manager coordinates case management and family reunification services.
-Bilingual in Spanish and English (Speaking, Writing, and Reading)
-Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science.
-Clean criminal background check.
-Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and
-Proficiency with computer and standard office equipment, as well as with MS Office products.
Desired (but not required)
-1 year of experience in childcare.
-1 year of experience in child welfare or case management with children.
Candidates meeting the above criteria must be a United States citizen or a lawful permanent
resident (LPR) with at least three consecutive years of physical U.S. residency (as indicated on the U.S. Citizenship and Immigration Services Legal Permanent Resident (USCIS LPR) issued Card). Candidates must be able to pass a background investigation.
Duties & Responsibilities
-Coordinates case management and family reunification services for children.
-Initiates and maintains direct contact with each child and the child’s family while the child is in the Office of Refugee Resettlement (ORR) care in order to efficiently advance the child’s family reunification and release the child from the facility.
-Identifies potential family members or other sponsors for reunification.
-Facilitates the timely release or discharge of children to identified family members or authorized caregivers/custodian and documents the provision of services in each child’s case file.
-Supports family members or other sponsors to assist them with understanding the process and the child’s needs.
-Conducts and documents ORR unaccompanied child (UAC) assessments in accordance with ORR policies and procedures.
-Reports significant incidents in accordance with ORR policies and procedures.
-Works closely with counselors and care coordinators to ensure communication.
-Maintains the contract database in accordance with contract policies and procedures.
-Other duties as assigned by supervisor.
-Performs duties in a safe manner.
-Follows the corporate safety policy.
-Participates in and supports safety meetings, training, and goals.
-Ensures the safety and security of all UAC and safe operating conditions within the area of
-Assists in the active implementation of company initiatives to ensure compliance with
Occupational Safety and Health Administration (OSHA) Voluntary Protection Programs (VPP),
International Services Office (ISO), Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Accreditation Association for Ambulatory Health Care (AAAHC), and other mandated regulations/standards.
-Ability to ascend/descend stairs.
-Ability to lift up to 15 lbs.
-Visual acuity is required to complete paperwork, computer work, and direct line of sight
-Able to communicate verbally and listen, while conducting constant surveillance of activities.
-Able to withstand changing environmental conditions with the weather (rain, lightning, and winds).
-Able to withstand and manipulate through construction areas, sports fields, etc.
-Able to receive and understand detailed information through oral communication.
$18.31 - $18.31 per hour