Front Porch Forum Operations Specialist Remote · Part time

The Operations Specialist is critical to keeping our day-to-day financial and employee operations running smoothly and efficiently.


Job Summary

The Operations Specialist provides accounting, human resources, systems/software and other necessary administrative work to support our organizations operations.  They are reliable, organized, self-motivated and strive to work collaboratively with staff. 

This part time (15-20 hours/week) role reports to the Operations Manager and is a flexible position, with primarily remote work and occasional meeting time in our Burlington office. This role also may provide administrative support to FPF's CEO.  

Essential Duties and Responsibilities


  • Accounts Payable
  • Accounts Receivable
  • Banking deposits, online banking
  • Payroll tracking and processing
  • Customer invoicing 
  • Documenting and recording financial transactions
  • Financial review and reporting
  • Support for month-end and year-end processes

Human Resources 

  • Assist with recruiting and onboarding tasks
  • Assist with benefit administration
  • Review and post employee time tracking
  • Review and post employee expense reimbursements
  • Assist with Personnel Policy updates 
  • Maintain employee records in HR platform
  • Assist with employee inquiries and training
  • Assist in employee evaluation programs

General Office & Administrative

  • Phone system overview and message routing
  • File organization and management (cloud based)
  • Member and vendor communications as needed
  • Post office box mail processing
  • Assist with system and software implementation
  • Vendor purchases as needed
  • Special projects in Operations or with supporting departments

Core Qualifications

To succeed in this role, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.  

The qualifications listed below are representative of the knowledge, skills, and/or abilities required to do so. 

  • Able to solve complex problems and concepts
  • Analytical / data-driven mindset; good with numbers and spreadsheets
  • Has general concept of HR functions and/or HR related work processes
  • Team-first outlook
  • Excellent organizational skills and demonstrated ability to follow through on commitments
  • Good communication skills, both written and spoken; comfortable with virtual chat with employees
  • Ability to self-direct work and follow through to get it done on time
  • Desire and ability to grow professionally as FPF evolves
  • Passion for FPF's community-building mission as a nationally recognized public benefit corporation and an understanding of how small businesses, nonprofits and local government help Vermont towns thrive
  • Proficiency with many digital tools and facility with learning new ones (this role will rely on Slack, HubSpot, Google Workspace, DropBox, the FPF app, Xero, Gusto,, online banking and more)

Desired Experience

Successful applicants will have the following professional experiences:

  • At least five years professional administrative work 
  • At least two years as cloud-based bookkeeper
  • At least one year working within human resource operations
  • Tech Savvy with systems and software 
  • Skilled working with cloud-based tools
  • Bachelor's Degree from an accredited educational institution


This position is privy to confidential membership and business documents.  Confidentiality and discretion is required. All employees are required to sign non-disclosure agreements when joining the team.  

Work Environment

This is a flexible position, with primarily remote work and occasional meetings in FPF’s Burlington, VT office. FPF's office is on the second floor of a building, accessible only by stairs.  Remote work requires a quiet space dedicated to work and reliable, secure, high-speed internet access.

Application deadline to apply is November 26, 2022.