Fox Rocks, LLC dba Go! Calendars Games Toys Seasonal Kiosk Manager - (Southridge Mall) Greendale, WI · Full time

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Seasonal Store Manager

Fox Rocks LLC (dba Go! Calendars Games Toys ) operated local seasonal stores in contract under Go! Retail Group (the largest operator of holiday pop-up stores in the world. )

Every year we surprise and delight our guests with products to meet their holiday gift giving needs. As a Seasonal Employee Manager you will be responsible for opening, staffing, and most importantly driving sales, while maintaining good visual standards and effective operational controls within your store. Our Seasonal Managers create an engaging and fun experience for our customers and a rewarding and fun environment for our associates. Successful managers are sales focused, KPI (key performance indicators) driven, high energy, and enjoy servicing our guests and managing a small Associate team.

Essential Functions:

• Hire a Great Team
• Train 
• Create an Active Selling environment
• Train your staff to provide outstanding customer service and train your staff on these standards
• Sell
• Drive sales and provide a great experience for guests
• Participate in our promotions to maximize sales
• Be aware of our consumer marketing initiatives
• Collect guest e-mail addresses through text to join
• Operate 
• Accept the initial shipment
• Assemble the store
• Merchandise the product and follow our visual direction and standards
• Make daily bank deposits
•  Adhere to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls
• Abide by our policies, procedures and represent the company in a positive fashion
• Manage the store closing
• Communicate
• Work with your Area Sales Manager to maximize results

 In collaboration with team of sellers and supervisors, the shift lead coordinates the customer experience by maintaining store visuals, ensuring shelves are stocked and easy to shop. As well as personally helping customers through their shopping experience.

Essential Functions:

• Greet every customer on entry
• Execute Five Steps to a Sale at every opportunity
• Offer current promotions and special offers
• Operate the Point of Sale system accurately
• Provide comprehensive service by utilizing calendars.com, email marketing, and in store special orders

Maintaining the Store Environment:

• Maintain a store environment that meets visual merchandising standards, engages your consumer and stimulates them to buy
• maintain a Team Communication Board with Store stats, territory stats, store news, and other info for quick reference and info
• Receive and place new shipments
• Reset features and promotions as directed
• Complete regular housekeeping tasks
• Assist in the recruiting process

Opening & Closing Procedures

• Open and/or close the store as scheduled
• Prepare cash bank at opening
• Prepare and make nightly cash deposits at closing
• Complete opening or closing checklist for every shift