Foundations Family Therapy Client Care and Billing Coordinator Fuquay Varina, NC · Part time Company website

Apply for Client Care and Billing Coordinator

Come join a professional, collaborative and supportive team of therapists in a growing practice. We offer a modern and comfortable furnished office space, coffee and snacks, iPads for client intakes, supervision for professionally licensed therapists, responsive management and much more. We accept private insurance but are not contracted with medicare or medicaid. If you are looking for a place that feels like home with co-workers that feel like family, while doing rewarding work we might be the right fit for you. We take care of the administrative and billing stuff so that you can do what you're best at; caring for your clients. We have a variety of services including therapy services, group therapy, psychological testing, and medication management. Our team also includes our billing and client care team.

As a Client Care Coordinator, you’ll be at the forefront of our mission, ensuring that every interaction reflects our commitment to professionalism, integrity, and confidentiality. Leading by example, you’ll foster a positive atmosphere that encourages teamwork and accountability, aligning with Foundations’ goals and values. Community outreach is essential, as you’ll develop a presence in the community through volunteering, networking, and mental health awareness initiatives.

Your responsibilities will include professional and courteous client interactions, managing confidentiality, scheduling appointments, handling balance inquiries, verifying insurance benefits and ensuring timely completion of new client paperwork. Additionally, you’ll oversee client onboarding processes, including setting up autopay and maintaining documentation. Collaboration is key, as you’ll work closely with the administrative manager, other client care coordinators, billing team and Director of Operations to enhance the client experience.

You’ll play a crucial role in maintaining our values and supporting our mission. Your responsibilities will involve communicating with clients and therapists, managing balances and scheduling, and providing administrative support. You’ll assist therapists with documentation, billing, and client communication, ensuring a seamless experience for both clients and staff.

This role requires dedication to our core values of service, support, transparency, honesty, respect, excellence, stewardship, and grace. By embodying these values and working together as a cohesive team, we can fulfill our mission of helping families thrive and make a positive impact in our community.

Time Commitment and Compensation:

This is a W2 position paid on an hourly basis.   The schedule will be Monday-Friday part time hours, with a flexible lunch break.  Not to exceed 28 hours a week.