Foundation Psychiatry, P.C. Practice Operations Lead Atlanta, GA · Full time

Apply for Practice Operations Lead

Foundation Psychiatry, P.C. seeks to provide the best possible mental health care for members of our community through the latest, cutting-edge psychiatric services.

Key Responsibilities

• Drive operational improvements across all areas of the practice, including patient flow, scheduling, billing coordination, credentialing, and vendor management.
• Spearhead tech adoption and automation of previously manual processes (e.g., prior authorizations, hiring workflows, insurance enrollment).
• Collaborate with the owner and leadership team to identify and eliminate bottlenecks, especially around hiring and onboarding of new clinical personnel (contractor vs. employee structure analysis).
• Monitor KPIs across operations and propose improvements proactively.
• Manage credentialing and payer enrollment processes quickly and digitally—no pen and paper.
• Oversee implementation and optimization of EMRs (AthenaHealth) and task/project management tools (e.g. Google Suite, calendar and action item management).
• Ensure compliance with HIPAA and healthcare regulatory standards as compliance ambassador.
• Support scaling of our TMS and SPRAVATO® service lines with operational precision and speed, in conjunction with state-of-the-art diagnostics and imaging.

You Might Be a Fit If You…

• Are energized by growth, and bring urgency and structure to lagging administrative systems.
• Are fluent in healthcare workflows and excited by opportunities to modernize them.
• Consider yourself an early adopter of digital tools and automation platforms.
• Are an assertive problem solver who takes initiative without needing to be asked twice.
• Can communicate clearly to multiple levels of your organization, prioritize well, and thrive in both structured and fast-evolving environments.

Required Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or a related field.
• 3+ years of healthcare operations or practice management experience.
• Strong technical literacy—comfortable learning and deploying new software.
• Familiarity with medical credentialing, insurance prior authorizations for medications and procedures, and EMRs.
• Clear written and verbal communication skills.
• Strong time management and execution skills.

Preferred (Not Required)

• Experience in psychiatry or behavioral health practices.
• Knowledge of SPRAVATO® workflows or TMS billing/operations.
• Human Resources/Compliance experience.
• Experience in leading in the implementation of new services and/or clinician recruitment and hiring.

What We Offer

• A leadership opportunity to shape operations in a modern, ambitious, growing psychiatric practice.
• High-trust culture with flexibility for high-performers.
• Direct line to leadership and autonomy to execute.
• Influence over the operational tech stack and systems from the ground up.
• A collaborative, mission-driven team passionate about patient care and innovation.
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To Apply

Please submit your resume and cover letter.

Bonus points: Share a quick example of a healthcare process you automated or improved—what you changed, and what impact it had.