Forum Mobility is a developer, owner and operator of zero-emission electric semi-truck charging depots and a buyer and lessor of electric semi-trucks. The charging depots are the next generation of fueling stations for zero-emission battery powered electric semi-trucks and are being developed by Forum Mobility at ports, along trucking routes and near freight warehouses. Together, with charging depots and electric semi-trucks, Forum Mobility is leading the charge in zero-emission transportation. Forum Mobility is a dynamic and fast-paced zero-emission trucking infrastructure company propelled by a growing cadre of passionate employees. Our diverse team is committed to scaling the zero-emission trucking industry through a customer-centric approach that is equitable and inclusive. If you have trucking experience and are seeking a challenging opportunity with rapid growth potential in a new market segment, this role is for you.
The Origination Team is responsible for the commercial success of Forum Mobility. The customer-centric team handles the entire Charging-as-a-Service and Truck-as-a-Service sales process as well as the acquisition of grants and incentives, all to offer the best value solutions to customers. To ensure the highest quality of services, the Origination Team is seeking a Customer Success and Depot Operations leader. The position will report to the Vice President of Origination and be responsible for the post-sale success of the customer as well as the efficient operations of Forum’s charging depots. The workload includes both strategic and tactical engagement, ranging from on-call troubleshooting at depots to interfacing with equipment manufacturers and software providers to collaborating with Forum’s engineering and development teams and much more.
The ideal candidate must have a deep background in fleet operations and a strong passion for technology. Operational excellence through safety and customer-centric practices will be the foundation of your work. The individual needs to possess great communication and customer services skills, technical proficiency, organizational management capabilities and maintain a requirement for quality. The candidate must have a motivated attitude that is open to the challenges of a small company in growth-mode and in a burgeoning industry with many technological challenges. If you are a trucking operations subject matter expert and want to be a key player in successfully transitioning short-haul Class-8 operations from diesel to zero-emission, this is the role for you. The position is currently remote, but the individual must be located in Southern California, within regular commuting proximity to Long Beach. Forum plans to open an office in Long Beach within the next year.
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Forum Mobility, LLC is committed to employing a diverse workforce, and provides equal employment opportunity for all individuals regardless of race, color, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.