About the engagement
You will be embedded with our anchor CPA firm client, splitting your time roughly 50/50 between supplementing their internal help desk and working as a security analyst inside the security program ForgePath manages on their behalf. You will be ForgePath's hands-on presence in their office.
This is a great seat for someone who wants to grow into deeper security work without giving up the IT generalist skills that keep them sharp and useful.
Responsibilities
Help Desk (~50%)
- Tier 1 / Tier 2 end-user support: workstations, accounts, productivity software, common application issues
- Microsoft 365 administration (Exchange Online, Teams, SharePoint, Entra ID basics)
- Hardware support, imaging, and provisioning alongside the client's IT team
- Ticket queue ownership and triage
Security (~50%)
- Vulnerability management: scan operations, finding triage, remediation tracking with IT and end users
- Phishing simulation campaigns: planning, deployment, reporting, follow-up training
- Security ticket triage and investigation (EDR alerts, email security, identity)
- Incident response support under ForgePath senior leadership
- Routine hygiene: access reviews, configuration checks, hardening tasks
Required
- 2–4+ years across IT support / help desk / junior SOC or security analyst work (any combination)
- Strong Microsoft 365 and Windows endpoint fundamentals
- Familiarity with vulnerability scanning workflows — you don't need to be an expert, but you should know what a CVSS score is and how to drive a fix
- Solid customer service instincts: patient, professional, willing to help
- Lives within reliable commuting distance of Winchester, VA, and can be on-site 2–3 days per week
Preferred
- Security+, Network+, or equivalent certifications
- Experience with EDR platforms (Microsoft Defender, CrowdStrike, SentinelOne)
- Prior exposure to phishing simulation tools (KnowBe4, Hoxhunt, etc.)
- Curiosity about offensive security — there is real room to grow toward pentest and red-team adjacent work over time
Compensation
- Base salary $65,000–$72,000, commensurate with experience
- Full benefits: medical, dental, vision, and 401(k) with employer match
- Paid time off and ForgePath-supported professional development