Forest Pond Associates, Inc. Junior Associate – Technical Product Management & Clinical Informatics Remote · Contractor Company website

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Forest Pond Associates is a consulting firm that provides technology, data, and operational support to government and life sciences organizations. We help clients address complex challenges through practical expertise, thoughtful collaboration, and hands-on delivery. Our work includes supporting secure, reliable systems and helping teams strengthen the processes and capabilities they depend on.

Junior Associate – Technical Product Management & Clinical Informatics

About Forest Pond Associates

Forest Pond Associates is a small, agile consulting firm serving clients across the life sciences, government, healthcare, and pharmaceutical sectors. We deliver technology-driven and data-informed solutions supporting clinical research, public health, and operational excellence.

Position Summary

We are seeking a motivated and adaptable Junior Associate to support technical product management, clinical informatics, and software implementation across a diverse portfolio of client engagements.

This hands-on consulting role combines technical problem-solving, product management, and client collaboration. The Junior Associate will translate business and clinical requirements into functional solutions, support system configuration and testing, and contribute to implementation and ongoing enhancements.

The role offers a structured learning and development opportunity, with increasing responsibility for client relationships, product functionality, and solution delivery. The successful candidate will be expected to develop toward independently managing client solutions throughout their lifecycle.

The ideal candidate is organized, resourceful, technically curious, and comfortable learning unfamiliar technologies while adapting to evolving client needs.

Key Responsibilities

Technical Product Management & Client Solutions

• Gather and translate client needs into functional requirements, workflows, system specifications, and acceptance criteria.
• Support solution design, feature prioritization, enhancement planning, and continuous improvement.
• Collaborate with clients and stakeholders to align system functionality with business and clinical needs.
• Own assigned product and implementation deliverables, ensuring alignment with requirements, quality standards, and client expectations.
• Facilitate client discussions, document decisions, and communicate progress and recommendations.

Clinical Informatics & Systems Implementation

• Configure, test, implement, and maintain clinical and quality management systems, including Electronic Data Capture (EDC), eSource, and electronic Quality Management Systems (eQMS).
• Support form development, business rules, workflow configuration, and user administration.
• Conduct system testing, user acceptance testing (UAT), validation, troubleshooting, and issue resolution.
• Support system deployment, user onboarding, training, and post-implementation enhancements.
• Evaluate platform capabilities and limitations to identify practical solutions.

Data Quality, Documentation & Reporting

• Perform data quality checks, validation, reconciliation, and basic reporting.
• Develop and maintain SOPs, functional specifications, user guides, training materials, and testing documentation.
• Maintain organized records supporting traceability, regulatory compliance, and quality.
• Contribute to data analysis, operational reporting, and process improvements.

Consulting & Professional Development

• Collaborate across multiple client engagements with changing priorities.
• Learn new technologies, software platforms, and consulting methodologies.
• Communicate effectively with clients, vendors, and internal teams.
• Demonstrate increasing independence, accountability, and ownership of assigned responsibilities.

Required Qualifications

• Bachelor's degree in a scientific, healthcare, information technology, information systems, or related field.
• Academic or professional exposure to clinical research, health informatics, healthcare technology, data management, or software systems.
• Strong analytical, organizational, problem-solving, and communication skills.
• Ability to learn new technologies, troubleshoot challenges, and apply technical concepts to business needs.
• Comfortable working independently and collaboratively while managing multiple priorities.
• Detail-oriented, adaptable, and proactive in identifying solutions.

Preferred Qualifications

• Exposure to technical product management, business analysis, software implementation, or consulting.
• Familiarity with EDC, eSource, CTMS, eQMS, or other regulated software platforms.
• Experience with requirements gathering, workflow design, system configuration, User Acceptance Testing (UAT), or validation.
• Knowledge of clinical research workflows, GCP, data integrity, or regulated environments.
• Experience with SQL, Excel, Power BI, or other data analysis and reporting tools.
• Familiarity with Agile methodologies, product lifecycle management, or software development processes.

Professional Development & Career Growth

The Junior Associate will receive mentorship and hands-on experience with Forest Pond's systems, processes, and client engagements during an initial development period.

Responsibilities will progressively expand toward independent ownership of client solutions, including requirements management, implementation, stakeholder relationships, and ongoing enhancements, based on demonstrated proficiency and project readiness.

Work Arrangement

• Remote, only open to candidates across the United States, with a preference for Pennsylvania-based applicants. Qualified candidates from other locations are encouraged to apply.
• Contract (1099), with potential conversion to a full-time W2 position offering a robust benefits package.
• Project assignments and workload based on client needs and business requirements.

Compensation

Competitive hourly rate based on experience, qualifications, and scope of responsibilities.