Food Forward Inc. Associate Manager of Volunteer Programs North Hollywood, CA · Full time Company website

Apply for Associate Manager of Volunteer Programs

Food Forward fights hunger and prevents food waste by rescuing fresh surplus produce, connecting this abundance with people experiencing food insecurity, and inspiring others to do the same. Fruits and vegetables are collected from backyard fruit trees, farmers markets, growers, and wholesalers and then provided free of charge to people experiencing food insecurity through more than 250 hunger relief partner organizations that serve communities across the region. CORE VALUES: – COMMUNITY ENGAGEMENT Working together, we inspire and are inspired by the people in the communities we serve. – EQUITY AND INCLUSION We cultivate a diverse workforce that nurtures equity and inclusion. – FOOD JUSTICE We share the abundance of fresh produce and prevent food waste because everyone deserves access to fresh and nutritious food. – INTEGRITY We are honest, accountable, and authentic in our words and actions. – JOYFULNESS We embrace a creative, spirited, and fulfilling environment

The Associate Manager of Volunteer Programs is expected to attend, lead, and represent Food Forward at volunteer, community, and speaking events. This is a hybrid position that will require working weekdays, weekends, and evenings in the field and at our offices in North Hollywood and Ventura, as well as working remotely. At least 50% of the Volunteer Program Manager's time will be spent building and engaging our volunteer base in Ventura County, with a mix of remote and in-person fieldwork. The person in this role must have reliable transportation and/or access to a vehicle to attend events not accessible by public transportation. This is a Full-time, non-exempt postion.

Core Responsibilities

Volunteer Coordination & Stewardship

• Collaborate with program staff to identify, recruit, onboard, train, and retain Event Leaders, who lead 150-200 events per month across Los Angeles and Ventura counties. 
• Recruit and coordinate volunteers for 150-200 produce recovery events per month.
• Serve as the primary point of contact for volunteers through email, phone, newsletters, volunteer events, and other community activities.
• Sustain, create, and coordinate inquiries and partnerships with volunteer groups, organizations, and institutions.
• Plan and monitor volunteer appreciation, including engagement events

Program Operations

• Collaborate with other Community Programs managers to establish and report on annual goals, achieve program objectives, and develop annual budgets
• Update and maintain volunteer-related data 
• Assist in improving the inclusivity and accessibility of volunteer opportunities to community members of various backgrounds
• Assist in developing new volunteer opportunities and Event Leader positions as needed
• Become a trained Event Leader for all programs to lead and train volunteers and support the Community Programs team as needed
• Act as a point person and play a key role in supervising interns and training new staff
• Assist in maintaining metrics, tracking, and reporting
• Act as the point person in developing the Volunteer Program newsletter, organization-wide newsletters, blogs, social media, and other external communication, collaborating with Senior Coordinators and Managers to ensure content is submitted, reviewed, and revised before deadlines               
• Act as a point person for the program on internal projects, and facilitate communication on behalf of the program with other departments
• Assist with training new staff
• Support cross-functional initiatives

Minimum Requirements

• Computer-literate with proficiency in Google Workspace, Microsoft Office, Airtable and ability to learn new computer programs, including our custom database, CITRA
• Must be willing and available to have a flexible schedule and work weekends
• Must be willing and available to use a personal smartphone (cell phone stipend paid semi-monthly)

Physical Requirements

• Ability to work both indoors and outdoors
• Ability to lift and move boxes of produce and equipment weighing up to 40-55 lbs
• Alternate sitting and standing as needed; push or pull; grasp; reach above, at, or below shoulder level; and kneel, crouch, and stoop as required. 

Benefits: 

• Medical, Dental, Vision, Life Insurance Coverage, and Retirement Benefits with up to a 4% employer match. Generous Sick Days, Vacation, Personal Days, and Holiday allocation. Cell Phone and WiFi stipend.

How to apply: Send a cover letter and resume as a PDF to Forward Forward at https://foodforward.org/careers/#job-listings. The subject line should read: Associate Manager of Volunteer Programs – (Your Name). In the body of the cover letter, include 1) Where did you discover this listing, and 2) If you were a variety of produce, what would you be and why.  No phone calls. Please follow these instructions to ensure that we process your application.

Food Forward is committed to diversity, equity, and inclusion and strongly encourages people of color, women, LGBTQ+ individuals, and those from protected-class backgrounds to apply. We value the individuals that we hire and look forward to creating a positive work environment for all identities.

CORE VALUES

• COMMUNITY ENGAGEMENT Working together, we inspire and are inspired by the people in the communities we serve.
• EQUITY AND INCLUSION We cultivate a diverse workforce that nurtures equity and inclusion.
• FOOD JUSTICE: We share the abundance of fresh produce and prevent food waste because everyone deserves access to fresh, nutritious food.
• INTEGRITY We are honest, accountable, and authentic in our words and actions.
• JOYFULNESS We embrace a creative, spirited, and fulfilling environment