FlexLinen Route Service Representative El Monte, CA · Full time Company website

Apply for Route Service Representative

At FlexLinen, we're building more than a laundry and textile rental company—we're building a team that takes pride in delivering exceptional service every day. Our success is driven by hardworking people who care about quality, reliability, and supporting our customers' businesses. Whether you're behind the wheel, on the production floor, or supporting operations, every role plays an important part in helping our customers stay focused on what they do best. We believe in creating opportunities for growth, recognizing great work, and fostering a culture built on teamwork, accountability, and respect. If you're looking for a fast-growing company where your contributions make a real impact, we'd love to meet you.

Position Summary

The Route Service Representative is responsible for providing exceptional customer service to an established customer base through the pick-up and delivery of laundry items such as towels, mats, aprons, and also restroom supplies, etc. The Route Service Representative must effectively respond to the customer’s needs and also be able to skillfully manage the customer's inventory.

The Route Service Representative will consistently maintain and present a professional image through excellent customer service to both internal and external customers.

Key Responsibilities

• Provide service in the most professional, timely and courteous way possible
• Drive considerately and safely at all times
• Be thoroughly knowledgeable of FlexLinen products and services, and follow all policies and procedures
• Exchange clean goods for dirty and accurately count and record inventory on a weekly basis.
• Renew Service Agreements as needed
• Help achieve annual sales targets and average weekly revenue quotas by upselling to existing clients and prospecting new clients.

Qualifications

• Industry experience is a plus!
• Attention to detail
• Basic math skills
• Driving record that meets insurance carrier standards.
• Able to lift and carry bundles weighing up to 85 pounds short distances.
• Able to climb in and out of a truck several times a day in all kinds of weather
• Organized with strong communication skills.
• Able to manage time and meet deadlines.

Benefits & Employer Perks:

• Paid Time Off
• (PTO): Vacation and paid company holidays
• Guaranteed hours
• On-the-job training
• Snack Pantry
• Annual Christmas Bonus
• 401(k)