DAILY JOB REQUIREMENTS INCLUDE:
- Positively represent Flea Style inside and outside the store
- Overseeing daily retail operations
- Developing and implementing growth strategies for sales and team
- Manage timely and accurate shipping + BOPIS orders for online closet
- Training sales staff
- Delegate responsibilities to sales staff
- Coaching and developing sales floor procedures and policies
- Personal ongoing self-development and personal growth as an employee
- Open and/or close the store
- Knowledge and excitement for our small business
- Create a fun and smooth customer experience
- Motivate the team to meet and exceed team’s sales goals
- Process inventory
- Point of sale whiz
- Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces
- Loss prevention assistance
- Special events assistance
- Periodic after-hours event assistance
LIKE WE SAID, WE'RE LOOKING FOR ROCK STARS!
WE ALSO EXPECT THE FOLLOWING:
- Initiate authentic client connections post-sale through communication via social media, e-mail, hand-written notes and phone calls daily and weekly
- Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures
- Maintain customer communication, data, appointments and sales tracking
- Assist on all aspects of the customer experience through fit sessions and meetings
- Contribute to in-store meetings and walk-throughs
- Communicate customer feedback
- Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)