Financial Planning Ministry Administrative Support Specialist Irvine, CA · Full time

Apply for Administrative Support Specialist

Financial Planning Ministry (FPM) is a Christian non-profit that helps families with estate planning from a biblical perspective. Since 1982, we’ve partnered with over 150 ministries and helped more than 50,000 families, resulting in over $3 billion committed to charitable giving. By joining our team, you’ll be part of a mission that equips believers to leave a lasting legacy of faith and generosity. If you're passionate about ministry, looking for meaningful work, and excited to grow your skills in a Christ-centered environment, we’d love to meet you.

About the company:

Financial Planning Ministry (FPM) is a Christian non-profit organization dedicated to providing educational information and a path to sound biblical stewardship through estate planning.

Since 1982, FPM has assisted over 43,000 families through its partnerships with over 150 non-profit organizations nationwide. To date, over $2.2 billion dollars have been dedicated to charitable giving through FPM estate plans.

About the Position:

We’re looking for a dedicated and friendly team member to provide administrative and clerical support in a full-time role. This position is key to maintaining a warm, organized, and efficient environment for our members, ministry partners, and staff. We provide role-specific training, including systems, procedures, and call-handling protocols, to ensure success in a high-volume phone environment.

The ideal candidate is service-minded, detail-oriented, and aligned with our mission. They bring strong communication and organizational skills, a professional and positive demeanor, and the ability to handle sensitive information with discretion and care.

Primary Responsibilities:

• Answer a high volume of incoming phone calls, providing prompt, professional, and accurate assistance in a friendly and helpful manner

• Respond to general email inquiries with accurate and timely information

• Provide status updates to members regarding their requests or documents

• Format, print, and ship documents with attention to detail

• Handle incoming and outgoing mail in a timely and organized manner

• Support a variety of administrative tasks and departmental projects as assigned.

Experience and Qualifications:

• Requires at least 2 years of administrative experience in a phone-based environment with the ability to manage inbound calls with a high level of professionalism

• Excellent communication and interpersonal skills

• Strong organizational abilities and attention to detail

• Ability to manage multiply tasks and prioritize effectively

• Comfortable working in a fast-paced, high-volume environment

• Proficient in Google Workspace, MS Office Suite (Word, Excel, Outlook), and Adobe

• College degree or equivalent work experience.

Compensation:

At FPM, your salary is one part of your total compensation package. This role's estimated pay rate is $25.00 to $30.00 per hour. The final salary is determined based on factors such as your relevant skills, qualifications, and years of experience. FPM also offers health, dental, vision insurance, paid time off, and a 403b(b) retirement plan.

Application Requirements:

Please send your resume and cover letter with a brief statement about your faith and church/ministry involvement.