FAMILY SERVICES OF AMERICA CORPORATION ADMINISTRATIVE ASSISTANT Fayetteville, NC · Full time
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Performs a variety of administrative and staff support duties for a foster care/mental health agency, which require a range of skills and a knowledge of organizational policies and procedures. Assists and directs visitors, and resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents for agency staff.

About FAMILY SERVICES OF AMERICA CORPORATION

Family Services of America (FSA) is a North Carolina-based behavioral health and foster care organization operating CARF-accredited Therapeutic Foster Care, Family Foster Care, and outpatient behavioral health programs. We serve some of the most vulnerable populations in our community — children, families, and military-connected adults — with a commitment to clinical excellence, ethical practice, and measurable outcomes. We are expanding our outpatient clinical team and are seeking fully licensed clinicians ready to build a sustainable caseload with the backing of an established organization.

Description


Daily Responsibilities:


  • Detailed oriented
  • Manage calendars and schedule appointments
  • Handle business correspondence
  • Perform general office duties
  • Manage patient care tasks
  • Conduct inbound and outbound calling
  • Assist with reimbursement and billing
  • Organize file management and distribution
  • Switchboard Operation

Required Skills:


  • High School Diploma or GED
  • Experience with spreadsheets and data entry
  • Proficiency in Microsoft Outlook
  • Strong administrative skills
  • Ability to type efficiently
  • Clerical Support
  • Meeting Minutes
  • First In, First Out
  • Switchboard Operation
  • Calendaring
  • Front Office
  • Systems Administration
  • E-Filing
  • Meeting Planning
  • Office Procedures
  • Grammar
  • Ordering Supplies
  • CPR First Aid
  • Word Processing
  • Proofreading
  • Faxing
  • Office Management
  • Microsoft Office 365
  • QuickBooks
  • Recordkeeping
  • CPR Certified
  • Typing
  • Logistics
  • Documentation

Nice to Have Skills:


  • Background checks experience
  • Experience with scheduling appointments
  • Knowledge of filing systems
  • 2 years of billing experience

Salary and Benefits:


  • Minimum Salary: $24,000.00
  • Maximum Salary: $35,000.00
  • Health Insurance, Life Insurance, Dental Insurance, Vision Insurance
  • Holiday Pay, Paid Time Off, Long-Term Disability, Short-Term Disability

Company Information:

Family Services of America is committed to providing exceptional care led by seasoned and compassionate professionals. Established in 2010 in North Carolina, we offer foster care and comprehensive mental health services to meet a wide range of needs. Our mission is to empower individuals to thrive and break cycles of trauma through compassion and lasting change.

DEI Statement:

We are committed to fostering diversity, equity, and inclusion in our organization. We believe in creating a workplace where all individuals are valued and respected for their unique backgrounds and perspectives.

EEO Statement:

Family Services of America Corporation is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

Apply for ADMINISTRATIVE ASSISTANT