Fahrenheit Creative Group Operations Support Specialist Jackson, MS · Full time Company website

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The Operations Support Specialist works closely with the Senior Operations Support Specialist to ensure all administrative and basic operational tasks are completed with excellent attention to detail and a high level of efficiency. You will support Senior Operations Support Specialist in completing tasks, and activities to ensure the day-to-day needs of team members are anticipated and met.

Essential Job Duties

Learning (15%)

• Participate in professional development and learning activities to continuously improve communication, organization, and writing skills
• Read and reflect on agency readings; connect readings to short- and long-term goals for team and agency
• Participate in agency team meetings, professional development check-ins, and other internal meetings, as needed
• Maintain a high level of organization for print and digital files and materials

Office Operations and Bookkeeping Support (85%)

• Maintain positive and professional staff and client relationships; welcome and greet clients and office guests
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
• Assist Senior Operations Support Specialist and leadership team with general operational tasks
• Assist with planning and scheduling meetings, presentations, and other office-related events; sending reminders regarding upcoming appointments
• Assist with managing communication of information in and out of the office; drafting correspondence letters, emails, memos, etc., as needed and requested
• Manage shipping, postage, and delivery for internal and client projects, including organizing mail, preparing shipments, and arranging pick-ups/drop-offs
• Ensure the office is kept clean and organized at all times
• Use Teamwork project management software to organize internal projects, schedule tasks, and communicate with team members
• Draft detailed notes and action items for internal meetings and send internal and external follow-up emails to ensure deadlines are met
• Assist with the purchasing, delivery, and organization of office supplies and materials
• Assist Senior Operations Support Specialist with basic bookkeeping tasks, (like scanning receipts, checks, invoices)
• Contact clients about aging accounts receivable

Job Requirements & Qualifications

• Excellent written and verbal skills
• Detail-oriented with exceptional organizational skills
• Ability to learn and adapt quickly in a fast-paced environment
• Intrinsically motivated self-starter, team player, critical thinker, and effective communicator
• Familiar with common office equipment (printers, copier, fax, etc.)
• A healthy dose of curiosity
• Extensive knowledge of Microsoft Office
• Outstanding communicator, both orally and written
• Excellent customer service skills
• Strong problem solver and analytical thinker
• High level of discretion

Compensation commensurate with experience.