F1-Networks Inc. T2 Senior Systems Engineer + Operations Lead ~ 80% Remote Carlsbad, CA · Full time

Tier 2 Client Facing Engineering Lead

Description

Our Tier 2 Client Facing Engineering Leads play a key part in ensuring smooth daily IT operational support, projects, and technical strategies for client organizations. The role works to understand client IT usage patterns, performance and needs and then build rapport and communicate regularly with various users and stakeholders at client organizations.


Employing technical and methodological skills is important for the role to help implement new technology and solve problems. The role is also supported by our broader technical staff, as the Operations Lead is a liaison and advocate for client organizations within the pool of technology specialists at F1.


Related Technologies

  • Microsoft Endpoint, Server & Cloud Platforms – Windows, Azure, Office, SharePoint, Teams
  • Networking – Routing, switching, VLANs, WLAN, WAN, monitoring
  • Physical Infrastructure – Servers, structured cabling, network video, conference systems


Other details and requirements:

  • This is a primarily work-from-home job. Approx 1 day per week performed in Carlsbad, CA. This may vary based on projects, client workload, or other regional needs.
  • Applicant must be less than 1 hour commute from Carlsbad, CA
  • Full-time, salaried position.
  • Compensation range: $85-$115k based on personal and career experience.
  • Other benefits such as PTO, healthcare reimbursement, and 401k are available.
  • Must provide own transportation.
  • Must provide quiet place to work remotely, free of distraction.
  • Background check required due to client data access.


Salary

$85,000 - $115,000 per year