ExpTek | Travel Nurse | Medical Staffing | Allied Staffing | Per diem |Explore Tek Network Services Product Manager, Core Technology Infrastructure Remote · Full time

Title: Network Services Product Manager, Core Technology Infrastructure Location : Charlotte, NC(Three days in office, 2 days remote) Duration: Permanent


Title: Network Services Product Manager, Core Technology Infrastructure

 Location : Charlotte, NC(Three days in office, 2 days remote)

Duration: Permanent


Job description

The Product Owner will have four areas of responsibility: Customer engagement, Market Intelligence, Business development and Product Lifecycle Management.

The Product Owner will partner with customers, service owners, economics & finance, and other key technology stakeholders to ensure products are fit for purpose while managing the related product costs.

Product Owners are responsible for managing the product lifecycle within their specified area to include routers, switches, access points, and management platforms.

The Product Owner will be responsible for managing commercial events, such as Request for Proposals for new products and services and market analysis of new technologies.

Core Responsibilities Include:

  • Collect and facilitate customer feedback, requirements, and demand forecasts
  • Collect and prioritize feature requests, aligning them to business outcomes, strategy, and cost
  • Marketing of product innovation to drive strategic consumption
  • Develop product intelligence including emerging products, market trends, competitor analysis, and benchmarks
  • Manage product P&L inclusive of product run rates (operating costs) and strategic investments ensuring transparency to our consumers
  • Develop business cases in support of product investments, customers initiatives, and strategic changes
  • Lead commercial events (RFP/RFI) evaluating new technology, use cases, or purchase agreements
  • Develop and maintain healthy vendor relationships including contract execution and optimization
  • Product rationalization to ensure the optimal portfolio of available products
  • New product introduction, following a formal governance process to ensure availably and operational stability
  • Maintain enterprise systems of record of managed products
  • Drive refresh strategies ensuring operational stability and risk of aging technology is appropriately addressed

Required Skills:

  • 5+ years of either; technology product management experience or multiple roles related to in scope products
  • 3+ years financial management (i.e. business case development, P&L oversight or budgeting)
  • 3+ years communication experience (i.e. customer communication, senior leaders or key stakeholders)
  • 3+ years in network technology constructs and/or appropriate network certifications
  • Demonstrated skills in Microsoft Office productivity software; Word, Excel, and PowerPoint

Desired Skills:

  • Prior experience with virtualization, artificial intelligence, or machine learning products / vendors
  • Prior experience working in an Agile framework and/or ITIL methodologies
  • Prior experience managing portfolio/budget/forecast/demand >$10MM
  • Prior experience leading commercial events (i.e. RFP - Request for Proposal)
  • Prior experience negotiating vendor contracts/purchase agreements
  • Forward thinker, innovator, thirst for knowledge, and enthusiastic
  • Collaborative – works well with a broad range of stakeholders and personalities
  • Leadership – ability to analyze situations, formulate a plan, and gain consensus

Technology Infrastructure Organization:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
  • Excels in working among diverse viewpoints to determine the best path forward
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
  • Commitment to challenging the status quo and promoting positive change
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

The Access, Transport, and Critical Infrastructure product management team, as part of the Network Portfolio & Product Management, is responsible for hardware and software products utilized in these three key concentrations. Product Managers are aligned to one or more products in the portfolio.

The Access portfolio includes technology such as routers, switches, access points, and their related monitoring and management tools. The Transport portfolio includes the site connectivity products deployed in the global access, distribution, and core layers. The Critical Infrastructure products includes the Client’s AAA(Authentication, Access, and Authorization) and DDI(DNS, DHCP, and IP Address Management) products delivering needed services for connectivity to our users and their devices both internally and externally.



$107,000 - $115,000 per year