Expressway is currently seeking to fill the position of an in-person Assistant Rental Agent at our Rochester, NY Location. We are looking for someone who is a reliable, self-starter to join our rapidly growing team. As an Assistant Rental Agent, you are the first point of contact for our camera and lighting customers and will be responsible for real time phone and email correspondence, sending receipts + paid invoices to customers, working with internal accounting and managerial teams to complete digital housekeeping, directing incoming requests, coordinating with the appropriate departments and assisting customers through our rental processes and procedures, light office upkeep. You will be working closely with our Rental Agents to facilitate orders of all sizes.
The Assistant Rental Agent should have a strong background in customer service, have a solid attention to detail, and the ability to work with a diverse client base. Digital organization is a critical component of this role. Expressway is a rapidly growing company, so there is potential to grow and develop your role here to align with your own goals. Our staff is a creative and inclusive group, and we hope to fill this position with an equally passionate and hard-working individual.
Responsibilities include but are not limited to: