Expatiate Communications Admin Coordinator Pasadena, CA · Full time

You will closely collaborate with the VP of Operations to efficiently manage all operational aspects, demonstrating professionalism, ethical conduct, and sound decision-making. Reporting directly to the VP of Operations, you will coordinate resource management, optimize efficiency, and maintain high-quality standards. This will require close collaboration with both the staff and clients, ensuring that resources are effectively utilized and that all operations align with established quality guidelines.

Description

Role Objective:

  • Support developing and implementing company-wide systems and procedures that ensure operational excellence.
  • Maintain and promote operational efficiency and organizational health.
  • Maintain consistent communication with managers, staff, and clients to promote productivity and maintain procedural transparency.
  • Develop, implement, and maintain quality assurance protocols.
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
  • Lead and/or support special projects.
  • Ensure that operational activities remain on time and within budget.
  • Track staffing requirements.
  • Perform other duties/tasks as assigned.


Responsibilities:

  • Conduct regular organizational health assessments in collaboration with client partners and provide comprehensive reports to internal and external stakeholders.
  • Ability to work effectively as a member of a team to provide efficient operations.
  • Establishes and organizes office standards and procedures.
  • Partner with management or subordinates to resolve personnel complaints or grievances.
  • Contribute to developing, coordinating, and implementing department policies and procedures.
  • Read and analyze charts, schedules, and other records and reports to determine requirements of operations.
  • Develop forms, flowcharts, and systems requirements for information and training, as required.
  • Serve as a proactive liaison between supervisors, managers, and their subordinates, ensuring effective communication of information, assignments, priorities, and special requests.
  • Skillfully compose and prepare various written documents, reports, and correspondence for the office, such as memos, letters, presentations, and spreadsheets.
  • Foster a collaborative and communicative team environment that drives high employee engagement with the Company.
  • Strategically plan and allocate work schedules and assignments for optimal effectiveness.
  • Record-keeping of employees' attendance and hours worked.
  • Streamline and coordinate ongoing compliance training programs, ensuring employees are well informed and up-to-date.
  • Ensure strict adherence to all relevant regulations, policies, and licensing requirements, maintaining a compliant work environment.
  • Collaborate with cross-functional teams to enhance proprietary tools and systems, focusing on cost-effective and tactful improvements.
  • Work closely with HR, Payroll, and Tech departments to ensure that activities remain compliant.
  • Oversee the execution of planned daily, weekly, and monthly events.
  • Plan and coordinate staff schedules to ensure adequate coverage for all company and client sites. 


Skills:

  • Must be dependable, capable of working in a high-paced environment, and have strong communication and interpersonal skills.
  • Possess good written/oral communication skills, as well as the ability to present his/her views in a clear and compelling manner.
  • Strong facilitation skills, conflict resolution, and project management skills.
  • Interacts well and with a high degree of urgency with customers, and at all organizational levels.
  • Excellent planning, negotiating, and organizational skills.



Requirements:

  • Bachelor’s Degree
  • At least 3 years of office management, including supervisory responsibilities.
  • Prior experience in Special Education- SPED (preferred)
  • Experience supporting staff both onsite & offsite. (Preferred)
  • Valid Driver’s license
  • Must maintain valid CA auto insurance.
  • Must be able to travel locally. (Required)
  • Bilingual- Spanish (preferred)
  • CA State & Federal Live Scan (required)
  • Tuberculosis “TB” Clearance (Required within the past four years)



Benefits:

  • Medical/Dental/Vision
  • 401K
  • Life Insurance
  • HSA
  • Tuition/Student Loan Reimbursement



Salary

$65,000 - $105,000 per year