Expatiate Communication, Inc. Telemarketer Pasadena, CA · Full time Company website

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Expatiate Communications is a management consulting firm specializing in special education. We partner with school districts, COEs, state agencies, and families to strengthen instruction, services, staffing, compliance, and operations. Our work focuses on delivering high-quality, sustainable special education programs that improve outcomes for students with disabilities by meeting IEP needs and building capacity across educator teams.

Work Setting: On-Site

Location: Pasadena, CA 91105

Employment Type: On-Contract/ 40 hours per week

Contract Duration: 3, 6, or 12 months, with the potential for permanent employment

Pay Range: $25.00–$30.00 per hour, depending on experience + performance-based commission

Benefits: Paid Sick Leave & 401K Benefits

What You’ll Do

• Research target organizations and build prospect lists.
• Identify and reach decision-makers such as superintendents, special education directors, principals, and executive directors.
• Conduct consistent outbound outreach by phone, email, and LinkedIn.
• Qualify prospects and schedule meetings with the right stakeholders.
• Confirm appointments and follow up on cancellations, reschedules, and non-responses.
• Log all activity accurately in the CRM (Microsoft Dynamics).
• Share prospect feedback, common objections, and market trends with leadership.
• Other duties may be assigned.

What We Value

We focus on quality, not just volume. A qualified appointment is with an appropriate decision-maker at an organization that fits our market and has a real need. The prospect has agreed to the meeting, understands its purpose, and is likely to attend.

How Success Is Measured

Outbound activity, meaningful conversations, qualified appointments attended, show rate, opportunities generated, and CRM accuracy. Specific daily, weekly, and monthly targets will be set based on business needs.

Required

• High school diploma or equivalent
• Experience in appointment setting, sales development, inside sales, telemarketing, or business development
• Confident phone presence and comfort with cold calling
• Strong written and verbal communication skills
• Strong organization and follow-up habits
• Comfort with CRM systems and standard business software

Preferred

• B2B appointment-setting experience, especially in professional services
• Experience with school districts or the education, EdTech, or special education sectors
• Experience with Microsoft Dynamics and relevant prospecting tools
• A track record of meeting or exceeding appointment goals

Eligibility for benefits may vary based on employment status, classification, and other factors. Not all benefits are available to all employees. Benefits are administered in compliance with applicable federal and state laws and regulations.

This job description is intended to provide a general overview of the essential functions and responsibilities of this position. It is not intended to be an exhaustive list of all duties, skills, or requirements. The duties, responsibilities, and other requirements of this position may be subject to change or modification at any time by the organization, with or without prior notice. Expatiate Communication, Inc. reserves the right to modify the job description at any time, with or without notice.

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, geography, and other job-related reasons. Expatiate Communications is an equal-opportunity employer. Expatiate Communications considers all qualified applicants and employees for hiring, placement, and advancement without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

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