everywhere Front of House Human - Orange Orange, CA · Part time Company website

Providing the highest quality front of house service

About everywhere

At everywhere, our ultimate goal is to build more than just a place to enjoy great beverages; we aim to construct a positive space where a diverse and passionate community can thrive. Our team is dedicated to creating unique and memorable experiences for our guests, fostering connections through each conversation, shared story, and new friendship that forms within our walls. We believe in the power of community and strive to make everywhere a welcoming and inclusive environment for all. Join us and be a part of something extraordinary, where every moment matters and every person is valued.

Description

Overview

The Everywhere FOH Human delivers an incredible customer and community experience focused on building a fun, welcoming, and safe space. The goal is to build a community through the shared experience of craft beverage enjoyment. This role encompasses all front-of-house duties, but focuses particularly on customer service and experience. The best candidate is one that is self-motivated, team-oriented, and an incredible communicator. Most importantly, we’re looking for someone with a passion for hospitality and building relationships. 


Keys to Success 

  • Willingness to learn the Everywhere products and share that knowledge
  • Genuine, warm, and inviting personality
  • Ability to work as part of a high functioning team
  • Attention to detail
  • Proficiency with Slack, Google Suite, and POS Systems
  • Excellent written and verbal communication skills
  • Strong sense of professionalism and pride in work


Minimum Job Requirements

  • Ability to stand/walk for extended periods
  • Ability to reach overhead, bend, squat, kneel & carry the product necessary for customer service needs and inventory restocking
  • Ability to perform maintenance items: sweeping, mopping, emptying trash & general upkeep
  • Ability to safely assist in the moving of a full 1/2 BBL keg up to 40 inches off the ground
  • At least 21 years old
  • Passion for professionalism & positivity amongst co-workers, guests, and management
  • Willingness and ability to learn about craft beer and other beverages
  • Flexible schedule with availability on weekends and holidays
  • Responsible Beverage Server (RBS) training, or willingness to obtain within 90 days


Essential Job Duties

  • Create an experience driven & welcoming environment with a focus on guest satisfaction
  • Make informed customer recommendations by assessing guest needs and preferences
  • Utilize POS systems to accurately create tabs, track purchases, and collect payments



Essential Job Duties (continued)

  • Avoid customer regarded issues by restricting alcohol intake and attempting to curtail inappropriate behavior, when necessary
  • Expertly & consistently pour beverages & fill crowlers from our draft system
  • Set up the tasting room before service, and break down at the end of service
  • Regularly bussing & cleaning tables, stocking glassware & merchandise, and maintaining an aesthetically pleasing environment


Compensation

  • $18/hour + Gratuity
  • Holiday pay on 6 set company holidays (available in handbook) 
  • Paid Time Off accrued up to 2 weeks 
  • Employee Discounts

Salary

$18 - $18 per hour