Everything Colorado Retail Sales Lead Dillon, CO · Full time

Our Sales Lead has a passion for our home state, Colorado. This position takes our customers on a Colorado inspired journey through locally inspired merchandise and Colorado hospitality. They are a customer-centric individual who takes pride in offering an exceptional customer experience. Their direct efforts will result in disrupting the souvenir industry and creating a lasting impact on families and communities world-wide. Driving projects, mentoring team members, and providing perfect mementos that spark a lifetime of happy memories is what inspires this role to excel.



 Curates a positive customer experience for all customers in the retail store through product/inventory knowledge, community and tourism, enthusiasm and hospitality

 Professionally addresses customer needs and resolves issues, ensuring positive and long-term

customer relationships that keep our customers returning year after year

 Anticipate customer needs, assist them in finding a gift, making a recommendation for a local restaurant or local experience; utilize active listening and curiosity

 Being a brand ambassador through storytelling, product knowledge, and recommending sister shops and positively representing Snow Business shops in all interactions

 Owns and drives ongoing projects to successful completion (e.g. sustainability initiatives, finding new vendors and supporting local artists, etc.)

 Demonstrating a high level of organization in ensuring inventory is fulfilled, organized, and labeled; Monitoring and proactively notifying leadership of refills as needed

 Ensures inventory data is correct by performing spot inventory counts and checks

 Fulfilling website orders, ensuring accuracy, timeliness, and standards are met

 Occasionally supporting marketing and social media efforts; website updates products/photos, writing product descriptions, product photography

 Training and mentoring sales associates, inspiring team members through our values, standards, and love for Colorado

 Ensures register monies are filled regularly or drawer is replaced when full in a timely manner, counting and confirming drawer is balanced

 Ensures that the store always looks clean and inviting; demonstrating care for the shop and all who walk through our doors

 Strategically places and rotates merchandise to attract positive attention from customers

 Proactively stock shelves as merchandise sells to ensure that all purchasing options are available to guests

 Performs other related duties as assigned

Required Skills/Abilities:

 Excellent customer service abilities

 Organized with attention to detail

 Problem-solving skills

 Reliable

 Thorough understanding of company policies and practices

 Excellent verbal and written communication skills

 Proficient in Microsoft Office Suite or related software

Education and Experience:

 High School Diploma or GED

 At least 2 years of retail experience highly preferred

Physical Requirements:

 Prolonged periods of standing, maneuvering the store

 Unpacking and unloading boxes, stocking shelves at various heights

 Assembling displays, moving products

 Must be able to lift up to 15 pounds

 Bending and repetitive motion

This description is intended to be sufficient to identify the job level and to be illustrative of the duties that may be required. It shall not be interpreted to describe all the duties the incumbent may be required to perform.

We are proud to be an Equal Employment Opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information,

disability, veteran status., or other applicable legally protected characteristics.


$20 - $22 per hour