Entegrata, Inc. Implementation Project Manager Indianapolis, IN · Full time Company website

The Implementation Project Manager owns customer onboarding from kickoff to go-live. As we give implementation and project management dedicated focus, this role runs the plan: timelines, scope, resources, and stakeholder communication that get each firm live on the Entegrata platform on time and with a great experience. You keep engagements on track and coordinate the technical work while the CXM owns the broader relationship.

About Entegrata, Inc.

Entegrata is a fast-growing startup transforming how the legal industry works with data. We design and deliver Azure-based data lakehouses purpose-built for law firms, enabling them to turn complex operational, financial, and matter data into reliable, decision-grade insights.

Description

Key Responsibilities 

  • Own the implementation project plan for each customer: scope, timeline, milestones, resources, and risks. 
  • Run kickoff, status, and go-live meetings; keep all stakeholders aligned and informed. 
  • Coordinate the technical implementation, including data integration and platform configuration, across internal and firm teams. 
  • Manage multiple concurrent implementations and keep every engagement on schedule. 
  • Track and communicate status, dependencies, and risks proactively; escalate early. 
  • Hold internal teams and firm stakeholders accountable to their commitments and deadlines – following up consistently, flagging slippage early, and escalating when a dependency is at risk. 
  • Drive projects through execution – not just plan and monitor them. Actively removes blockers rather than waiting for them to resolve on their own, and make the calls needed to keep momentum 
  • Partner with the Customer Experience Manager on a clean handoff from implementation into ongoing relationship management. 
  • Build reusable project templates, checklists, and documentation to make implementations repeatable. 


What Success Looks Like: 30-60-90 Days 

First 30 Days 

  • Learn the platform, the implementation methodology, and the data integration process. 
  • Shadow active implementations and take ownership of the project plan for at least one engagement. 

By 60 Days 

  • Independently manage multiple concurrent implementations to plan. Proactively identifying and clearing blockers before they impact go live dates.  
  • Introduce process improvements such as templates, checklists, and a standardized status cadence. 

By 90 Days 

  • Deliver customers to go-live on time with high satisfaction and clean CXM handoffs. 
  • With the Director of Project Management, establish a repeatable implementation playbook that improves predictability and speed. 


Required Qualifications 

  • 3-5 years of project management experience delivering technical implementations, ideally in SaaS or data. 
  • Demonstrated ability to manage multiple concurrent projects and stakeholders. 
  • Working technical fluency with data, integrations, and business reporting. 
  • Excellent communication, organization, and risk management. 
  • Assertive and hands on – comfortable holding teams accountable, unblocking issues directly and pushing back on scope creep or slipping timelines to keep engagements moving. 
  • Thrives in a fast-paced, high-growth environment with evolving processes. 


Preferred Qualifications 

  • Experience implementing software at or for law firms or professional services organizations. 
  • PMP, Prince2, or equivalent project management credential. 
  • Data integration, API, or cloud deployment experience. 
  • Microsoft Azure familiarity. 


Compensation and Benefits 

Competitive salary, medical, dental, and vision insurance, 401(k) with employer match, unlimited PTO and company holidays, professional development support, and flexible hybrid work. 


Equal Opportunity 

Entegrata is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. 

If you're energized by fast-moving companies, love being the technical face of a growing platform, and want to build a function rather than join an existing one, we'd love to talk.