Emergency Animal Hospital of Crystal Falls LLC Client Doctor Liaison Leander, TX · Full time

The role of Emergency Veterinary Client Doctor Liaison requires an in-depth knowledge of general, emergency and specialty veterinary medicine, financial acumen, and an ability to interact with clients in an empathic and diplomatic manner. Critical thinking skills and a solutions-based approach are essential elements for success in this role.


Emergency Animal Hospital in Leander, TX is looking for highly trained and experienced Client Doctor Liaison who are able to provide friendly compassionate service under stressful situations.

The Emergency Animal Hospital of Crystal Falls is a state of the art facility servicing North Austin and surrounding areas 365 days a year. Offering 24/7 emergency and critical care services including on-site diagnostics, digital x-ray, ultrasound, surgery and compassionate patient care. EAHCF is seeking the very best to add to our team and to help us thrive as an elite emergency and critical care provider for the Austin area. Our team strives to offer an enriching work environment that establishes a foundation for career success. We are seeking applicants whose core values are in alignment with our goals of compassion, innovation and integrity.

This role will act as the liaison between our veterinarians, support staff, clients, and referring veterinarians. Our Client Doctor Liaisons are directly responsible for oversight of patient care and client financial matters. Critical thinking skills and a solutions-based approach are essential elements for success in this position.

-intermediary between clients and veterinary staff; as well as medical team and support staff

-empathetic and concise demeanor when communicating with clients

-ability to discuss and convey medical information clearly and concisely

-comfortable reviewing and explaining financials to clients

-facilitate patient visits, discharges, and transfers

-maintain proper patient records and correspondence

EAHCF offers multiple staff benefits in addition to their focus on maintaining a positive work/life balance.

-competitive wages

-health insurance

-dental and vision insurance

-401K with employer contribution

-uniform allowance

-CE allowance when applicable

-personal pet discounts

-paid time off and sick leave

-holiday pay

Full time welcome to apply

Night Swing shifts

3-5 years of Emergency/Critical Care Veterinary Technician experience required

1 year of Customer Service experience in a veterinary hospital setting required

Dependable attendance and reliable transportation required

Desire to make a difference require