The Transfer Technician is responsible for responding to first‑call dispatch requests and performing the removal and transfer of decedents in a manner that upholds the highest standards of professionalism, dignity, and compassion. The individual in this role represents the organization across a variety of environments and provides support to all entities within the organization.
Employer: Sunset Investment Holdings Inc.
Supervisor: Lead Transfer Coordinator
Essential Duties
• Respond promptly and professionally to ASD first-call notifications, Transfer Coordinator communications, and department manager requests.
• Conduct residential, facility, and coroner removals in accordance with established protocols, safety procedures, and regulatory requirements.
• Serve as lead or provide support during transfer operations, ensuring adherence to procedural and safety standards.
• Utilize Case Management platform when initiating cases to accurately identify decedent ‘s records.
• Support branch operations, including transfers, errands, vehicle services, linen management, janitorial duties, and other operational tasks as needed or assigned.
• Serve as lead or provide support during transfer operations, ensuring adherence to procedural, safety, and quality standards.
• Maintain professional, respectful, and compassionate interactions with families, medical personnel, and public officials while demonstrating strong situational and operational awareness.
• Review and acknowledge daily communications, scheduled transfers, and logistics postings to ensure proper planning and coordination.
• Communicate effectively using all organization-approved software, technology systems, and communication platforms.
• Maintain composure, sound judgment, and leadership in high-stress or emergent situations.
• Foster a collaborative work environment and demonstrate a commitment to teamwork.
• Perform other duties as assigned by the Lead Transfer Coordinator to support operational needs and evolving departmental requirements.
Physical Requirements
• Ability to independently lift, maneuver, and transport 150–200 pounds while adhering to proper lifting techniques and requesting assistance when appropriate to ensure safety.
• Ability to safely operate stretchers, cot, and other lifting and transport equipment.
• Ability to work in residential, medical, and outdoor settings under varying environmental conditions.
• Ability to follow all departmental safety practices, protocols, and regulatory standards.
Certifications
• High school diploma or equivalent.
• Must possess and maintain a valid driver’s license.
• Must meet organizational and insurance‑carrier driving record standards.
• Must successfully pass a background check.
• Must be able to obtain and maintain applicable Health Department authorization.
• Must possess a compatible smartphone capable of supporting required applications and communication tools.
• Must be able to read, write, and communicate effectively in English to perform essential job functions.
• Transfer Technician Training Program — completion within 6 months of hire.
• Removal Shadow Training — completion within 6 months of hire.
• Bloodborne Pathogen Training — completion within 6 months of hire.
• CPR/First Aid certification (optional).
Work Environment
The work environment for this position includes a variety of settings such as private residences, medical facilities, long‑term care institutions, coroner or medical examiner offices, and outdoor locations. The role may involve exposure to varying temperatures, weather conditions, and environmental factors based on the location of the transfer. Work may also be performed in confined spaces or areas with limited accessibility.
This position involves regular exposure to sensitive and emotional situations, requiring professionalism, composure, and respectful communication always. The employee may be exposed to biohazardous materials and must adhere strictly to all organizational safety protocols, OSHA guidelines, and infection‑control procedures.
The nature of on‑call work may require irregular or extended hours, including nights, weekends, and holidays, depending on organizational needs and call volume.
Out-of-Town Transfers
This role may require out-of-town transfers during your regular shift within a 250-mile radius of Kennewick/Richland, WA, with travel beyond this distance when scheduled. Employees should be prepared for occasional extended trips as part of their duties.
$18 - $20 per hour