Eetho Brands Inc. Retail Operation Manager - Manufacturing Clearwater, FL · Full time

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At Dose (www.dosedaily.co), we believe in better health through measurable, science-backed wellness. Our clinically studied liquid supplements are designed to deliver results you can feel — and prove. Our hero Liver SKU is supported by two proprietary clinical trials, and every product we develop is rooted in rigorous science, high-quality ingredients, and a commitment to transparency. After rapid growth in our direct-to-consumer channel, we’re expanding into new channels, with an ambitious product innovation pipeline to match. A supportive and centric leadership culture that values transparency, innovation, and personal growth. At Dose, you’ll be part of a fast-growing, purpose-driven team committed to wellness innovation. You’ll have a direct impact on shaping operations at a company backed by cutting-edge science, clean ingredients, and a bold vision. Join us at Dose and be part of a fast-growing team that’s transforming wellness with integrity and science.

The Retail Operations Manager is responsible for overseeing the end-to-end process of retail purchase orders (POs), managing distributor and buyer relationships, coordinating logistics, and ensuring operational efficiency. The role also encompasses proactive communication of shorts and lates, deduction handling, data analytics, and accurate documentation. This position acts as the operational hub between commercial, supply chain, logistics, and retail partners to ensure timely, compliant, and profitable delivery of products.

Key Responsibilities:

• Oversee the full lifecycle of retail purchase orders from receipt to delivery
• Communicate with distributors and buyers to manage relationships and ensure on-time fulfillment
• Track and report out-of-stock items and late deliveries; work cross-functionally to find solutions
• Investigate, dispute, and prevent retailer deductions
• Schedule and manage carrier logistics to ensure on-time, in-full (OTIF) performance
• Analyze operational data and build reports to support performance improvements
• Ensure accurate documentation and digital filing for audit readiness

What We’re Looking For:

• Bachelor’s degree in Business, Supply Chain, or related field (preferred)
• 3–5 years of experience in retail operations, supply chain coordination, or logistics
• Strong knowledge of PO management, logistics scheduling, and deduction handling
• Excellent organizational, communication, and relationship-building skills
• Proficiency in Excel, ERP, and BI tools

Key Metrics for Success:

• PO fulfillment and OTIF delivery rate
• Reduction in shorts and lates
• Logistics cost efficiency
• Accuracy of reporting and documentation
• Reduction and resolution of deductions

What We Offer

• Unlimited PTO
• Medical, dental, and vision insurance
• 401(k) with company match