eEquals
Service Technician
Springfield, IL
·
Full time
The Solar Service Technician is the primary point of contact for eEquals' solar customers. This role encompasses both in-office customer support and on-site service responsibilities. The technician will provide exceptional customer service, troubleshoot non-electrical system issues, conduct installations, and perform maintenance on solar energy systems.
Description
Responsibilities:
- Perform routine maintenance checks and inspections to identify issues or malfunctions.
- Diagnose and troubleshoot technical problems with solar energy systems, focusing on non-electrical components.
- Repair or replace components and parts, such as damaged solar panels, faulty inverters, or malfunctioning components as needed.
- Conduct performance tests and measurements.
- Ensure compliance with safety regulations.
- Maintain accurate service records.
- Collaborate with team members for seamless project execution.
- Stay updated on industry trends and technologies.
- Other duties as assigned.
Qualifications:
- Excellent customer service and communication skills
- Strong problem-solving and troubleshooting abilities
- Technical proficiency in solar system components and operations
- Ability to work independently and as part of a team
- Physical ability to perform installation and maintenance tasks
Benefits:
- Competitive salary
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.