Edwards Law, PLLC Receptionist Rockwall, TX · Full time Company website

Apply for Receptionist

Edwards Law, PLLC is a boutique law firm located in downtown Rockwall, Texas, serving individuals, families, and businesses throughout the community. Our practice focuses on real estate, probate, estate planning, and related civil litigation. We pride ourselves on providing knowledgeable, practical legal services while maintaining a welcoming and approachable environment for our clients. As a small, growing firm, every member of our team plays an important role in the client experience. We value professionalism, reliability, attention to detail, teamwork, and exceptional customer service. What sets Edwards Law apart is our commitment to combining the personalized service of a local law firm with efficient, modern systems and high professional standards. We are looking for team members who take pride in their work, enjoy helping people, and want to contribute to the continued growth and success of the firm.

The Role

As a Receptionist at Edwards Law, PLLC, you will play a crucial role in managing the front desk operations and providing exceptional customer service for clients of Edwards Law, PLLC, Texas Title, and Start-Up Agent. You will be responsible for greeting clients, answering phone calls, organizing mail, keeping the reception area and conference areas clean and presentable, and assisting with administrative tasks to support the legal and title team as needed.

What You'll Do

- Greet clients and visitors warmly, providing a positive and professional first impression of the firm.

- Answer and direct incoming phone calls, taking messages when necessary.

- Manage consultation appointment scheduling for attorneys and title agents.

- Handle incoming and outgoing mail and packages efficiently.

- Assist with administrative tasks such as filing and data entry.

- Maintain a clean, organized, and stocked reception area, conference rooms, kitchen/break room, and restroom.

- Daily office trash collection.

- Shredding documents.

- Setting up new files.

- Collaborate with team members to ensure smooth office operations.

What We're Looking For

- Professional appearance.

- Friendly and warm personality.

- Tidy and clean.

- Maintain confidentiality.

- Work independently without micro-management or constant direction.

- High school diploma or equivalent.

- Proven experience in a receptionist or administrative role.

- Strong communication and interpersonal skills.

- Proficiency in Microsoft Office Suite, multi-line phones, and basic office equipment.

- Excellent organizational skills and attention to detail.

- Reliable transportation.

Nice to Have

- Experience in a legal environment.

- Familiarity with case management software.

- Bilingual abilities are a plus.

This is a full-time position with a M-F 8:30am to 4:30pm work schedule. We welcome applicants from diverse backgrounds and encourage all qualified individuals to apply. If you are looking for an opportunity to grow in a supportive environment, we would love to hear from you!