We are looking for a detail-oriented and skilled Technical Writer to create clear, concise, and user-friendly documentation that translates complex technical information into easy-to-understand content. You will collaborate with engineers, developers, product managers, and subject matter experts to produce manuals, guides, FAQs, and internal documentation that enhance the user and team experience.
Key Responsibilities:
- Research, write, and edit technical content, including user manuals, online help files, API documentation, SOPs, and training guides
- Translate complex technical information into clear, readable documents for both technical and non-technical users
- Collaborate with engineers, developers, and product teams to gather source material and understand documentation needs
- Develop and maintain internal documentation for processes, workflows, and systems
- Ensure consistency in terminology, format, and style across all documentation
- Maintain and update existing content to reflect product or system updates
- Use diagrams, screenshots, charts, and other visuals to improve user understanding
- Manage multiple documentation projects simultaneously, ensuring timely delivery
- Adhere to industry best practices in documentation and content creation
Qualifications:
- Bachelor’s degree in English, Communications, Technical Writing, Computer Science, or a related field
- Proven experience as a Technical Writer or similar role
- Excellent writing, editing, and proofreading skills
- Ability to understand technical subjects and explain them clearly
- Proficiency in documentation tools such as Microsoft Word, Confluence, MadCap Flare, or Adobe FrameMaker
- Familiarity with version control systems (e.g., Git), markdown, HTML/CSS, or XML is a plus
- Strong attention to detail and organization
- Ability to work independently and as part of a collaborative team
Work Environment:
- Full-time; remote, hybrid, or in-office depending on the company
- May include collaboration across departments and time zones
- Requires strong time management skills and ability to manage multiple priorities