Eastside Oral Surgery Associates Front Office Coordinator - Oral Surgery BELLEVUE, WA · Renton, WA · Full time

We are seeking a highly organized and proactive Front Office Coordinator to join our team. This pivotal role serves as the first point of contact for clients and visitors, ensuring a welcoming environment while managing various administrative tasks. The ideal candidate will possess exceptional customer service skills, strong clerical abilities, and a knack for time management. Bilingual candidates are encouraged to apply, as effective communication is key in this role.

Description

Main Job Tasks, Duties and Responsibilities

  • greet patients
  • register new patients according to established office protocols
  • assist patients to complete all necessary forms and documentation
  • verify and update patient information
  • move patients through appointments as scheduled
  • enter all relevant patient information into data system
  • maintain and manage patient records in compliance with privacy and security regulations
  • answer and manage incoming calls
  • respond and comply to requests for information
  • schedule patient appointments
  • confirm upcoming appointments and recalls according to office protocol
  • check daily appointment schedule
  • arrange patient charts for next day appointments
  • fill in cancellations and no-shows
  • obtain patient referrals from the referring offices
  • dispatch lab work appropriately
  • collect and receipt payments from patients at time of treatment
  • inform patients of financial treatment plan options
  • sort and distribute incoming and outgoing post
  • maintain a professional reception area
  • safeguard patient privacy and confidentiality


Key Competencies and Skills

  • communication skills
  • information collection and management
  • planning and organizing
  • accuracy
  • customer service skills
  • teamwork
  • initiative
  • adaptability
  • confidentiality


Benefits

· $1000 sign-on bonus

· Medical insurance

· 401K Safe Harbor match


Two Office Locations:

Bellevue and Renton

We all travel back and forth to each office weekly.


  • Wages: Based on experience and skills. Negotiable.