Eagle Pipe Heating & Air HVAC Project Coordinator Poulsbo, WA · Full time

Apply for HVAC Project Coordinator

Eagle Pipe Heating & Air is a trusted source for commercial and residential gas piping and HVAC services that is proudly women-owned with over 40 years of experience. We offer an array of services to include new installation, repair, and seasonal maintenance and cleaning. One of our specialties is weatherization and helping our clients reduce energy consumption and optimize energy efficiency. Through our dedication and excellence, we provide superior customer service experiences and solutions.
In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits, we offer a positive work culture and opportunities for career development.

Job Title: HVAC Project Coordinator

Location: Poulsbo, WA 

About Us: At Eagle Pipe Heating & Air, we pride ourselves on delivering exceptional HVAC solutions for our customers. We are a customer-focused, rapidly growing company seeking a dedicated and knowledgeable HVAC Project Coordinator to join our team. If you are passionate about helping customers improve their comfort and energy efficiency, we want you!

Job Description: The HVAC Project Coordinator is responsible for overseeing and coordinating all aspects of HVAC project management, including scheduling, communication with customers and internal teams, preparing proposals, tracking project progress, and ensuring deadlines are met. This role is crucial in ensuring smooth project execution from start to finish, while maintaining the company’s professional image and reputation. The HVAC Project Coordinator acts as the liaison between the customer, internal teams (sales, service, installation), and external vendors, ensuring that all HVAC projects are completed efficiently and to the customer’s satisfaction.

Primary Responsibilities:

• Manage HVAC projects from initial inquiry through to completion, ensuring timely and successful execution.
• Schedule and coordinate HVAC installation and service appointments, ensuring efficient resource allocation.
• Communicate with clients to provide updates on project progress, resolve issues, and ensure overall satisfaction.
• Collaborate with internal departments (sales, marketing, service, installation) to ensure HVAC project requirements and timelines are met.
• Prepare accurate project proposals, estimates, and detailed schedules.
• Monitor project budgets and expenses, ensuring the project stays within scope and budget.
• Track project milestones and timelines to ensure deadlines are met and projects are delivered on time.
• Maintain accurate project documentation, including contracts, permits, and change orders.
• Coordinate with vendors and suppliers for HVAC equipment and materials as needed.
• Troubleshoot and resolve any issues that arise during the project to maintain workflow and customer satisfaction.
• Provide leadership and guidance to project teams, ensuring a positive and productive work environment.
• Follow up with customers post-installation to ensure satisfaction and gather feedback, referrals, and testimonials.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Minimum of one year of experience in project coordination, ideally in the HVAC or construction industry.
• Strong knowledge of HVAC systems, equipment, and installation processes.
• Familiarity with project management software (Service Titan or similar).
• Excellent organizational and time-management skills to handle multiple projects simultaneously.
• Strong communication skills, both written and verbal, to effectively liaise with clients, vendors, and internal teams.
• Ability to manage customer records, schedules, and project documentation.
• Problem-solving skills to address issues that may arise during project execution.
• Customer-focused with a commitment to maintaining professional relationships and customer satisfaction.

Educational/Certification Requirements:

• GED or High School Diploma.
• Preferred: Knowledge of HVAC industry standards and regulations.

Environmental Conditions:

• General office and field service environment.

Physical Requirements:

• Regularly required to sit, stand, walk, and stoop for various tasks.
• Frequently required to reach with hands and arms.
• Ability to work in both office and field service settings.

Compensation:

• Hourly Wage: $21.00- $25 per hour.
• Commission: Performance-based commission for successfully managing and closing projects, achieving customer satisfaction goals, and meeting or exceeding sales targets.
• Benefits: Health, dental, vision, paid time off, uniforms, and additional company perks.

How to Apply:

Join our team! Send your resume to [email protected] to apply today.